Nats’oojeh Hospital and Health Centre
606 Stuart Drive E
Fort St. James, BC V0J1P0
Northern Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Nats’oojeh Hospital and Health Centre is a long-term care facility in Fort St. James, BC with 18 beds, operated by Northern Health. The facility provides 3.66 funded direct care hours per resident day. It has a 3.5 out of 5 Google rating based on 15 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Reviews describe significant inconsistency in care quality at this facility. While some patients experienced positive interactions with kind staff and quick service, others reported inadequate diagnostic evaluation, unprofessional staff behavior, and dismissive treatment. Recurring complaints include physicians overlooking symptoms, incomplete physical examinations, and emergency staff discouraging patient evaluation.
Sentiment by Topic
What families appreciate
- +Fast service compared to larger medical centers
- +Good doctors and therapists available
- +Staff kindness and compassion (specific mention of Kaylee)
- +Short wait times
Common concerns
- -Doctor dismissed patient's medical history and diagnostic concerns regarding strep throat despite clear symptoms
- -Physician failed to perform adequate physical examination including lymph node assessment
- -Nurse displayed dismissive and mocking behavior toward pediatric patient with concussion symptoms
- -Staff discouraged medical evaluation and attempted to send patients home without proper examination
- -Lack of compassion and unprofessional conduct toward vulnerable patients, particularly children
- -Inconsistent and poor quality medical knowledge among some physicians
Frequently Mentioned
Languages Mentioned
Recent Reviews
I have a long history of strep throat and have even had my tonsils removed in the past because of it. I came in, and the doctor said I had liquid behind my ears but no fever (because I had just taken Tylenol before coming in) to battle the fever that had prompted me to go into the hospital in the fi...
Never have to wait long, good doctors, therapists, we should appreciate how fast our service is compared to larger centers
We have been in a few times now for my family and each time they seem no to have a clue what's going on.
So we came in to the Fort St James Emergency Tonight at around 10pm. My daughter had wiped out while skiiing earlier in the evening, she’s had a few concussions before due to sports. So when she told me she feels nauseous, I wanted to have her checked out . The male Nurse was annoyed off the bat, ...
Not often i would do a review on a hospital, but this has to be said. We had to take my father in law here, Oct 1, in the morning, I was blown away by the kindness of the staff, Kaylee was so nice, her counterpart as well, but didn't get her name. The new dr also, she was from Nigeria, ca...
Going to this hospital scares me. The level of incompetence at this hospital is absolutely ridiculous. The doctors from god knows where don’t have the collective knowledge that god have an ant colony. The nursing staff will call doctors at …
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
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