Nanaimo Seniors Village
6085 Uplands Drive
Nanaimo, BC V9V1T8
Vancouver Island Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Nanaimo Seniors Village is a long-term care facility in Nanaimo, BC with 150 beds, operated by Retirement Concepts. The facility provides 3.36 funded direct care hours per resident day. It has a 4.3 out of 5 Google rating based on 46 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Nanaimo Seniors Village receives predominantly positive feedback from residents and families, with consistent praise for staff friendliness, activity programming, meal quality, and clean facilities. The facility is noted for smooth transitions into assisted living and a socially active environment. One one-star review citing 'terrible care' and 'bad management' provides minimal detail.
Sentiment by Topic
What families appreciate
- +Staff attitude and willingness to help with any request
- +High-quality, varied meals with homemade soups and nutritious options
- +Extensive variety of activities including games, fitness classes, entertainment, and social events
- +Clean, spacious suites with modern amenities including washers, dryers, and mini kitchens
- +Welcoming environment that reduces isolation and loneliness for residents
Common concerns
- -Terrible care and bad management
Frequently Mentioned
Recent Reviews
Oma was ecstatic to see the new great grand baby.
Terrible care bad management
Owner response
Response from the owner 2 weeks agoHello Jason, We are sorry to hear that this has been your experience. We strive to always provide excellent care and service to our seniors and we believe our team to be the best at what they do. We would love to speak with you further about your experience so we can learn more. Please feel free to contact our General Manager directly at (250) 760-2302.
We had a wonderful experience working with Val Milburn, Communications Manager at Nanaimo Seniors Village. Her professionalism and kindness made a challenging process much easier. Val provided excellent guidance and always had our best interests at heart. We also appreciate the support from Lynda an...
Owner response
Response from the owner 6 months agoHi Simon, Thank you for giving some well-deserved praise to Val, Lynda, and Lisa! We couldn't do what we do without their talent and efforts and it's great (and unsurprising) that everyone else can recognize that as well.
Transitioning my sister from living on her own to assisted living was made so much easier with the help of the staff at Nanaimo Seniors Village. I don’t worry about her being alone knowing there’s always a friendly face and help available to her when she needs it!
My mom moved into NSV assisted living and she’s so happy. Lots of activities, nice rooms and friendly staff. I’m sure my mom will live longer because she’s never lonely.
This is an exceptional place for our mom, the staff are excellent and go so beyond in all that they do. It feels like home in so many ways and is safe, social and a fabulous place to live. I think it can be a hard transition for older people but I think they end up surprised how wonderful it is to b...
My father moved into NSV 2 years ago. He's now 95. The increased socializing only has been beneficial. He plays pool with a grouo of guys. Theres a great deck outside to sit in the sun. He has his 3 meals a day and light housekeeping …
We feel very lucky to have had both of our parents spend their remaining years at NSV. Starting in LTC and independent living, our Dad ended up in assisted living. The staff were very caring with lots of interaction, and truly made their lives full of activities and opportunities. Our Dad even redis...
Our Mom's health was becoming too much for us to assist and have her live independently so we did quite a bit of research looking at multiple locations in Nanaimo. Nanaimo Senior Village was the most welcoming, friendly place we visited. The suites are spacious and very well kept, everything is clea...
At age 78 I didn’t see myself in assisted living. I was a healthy, active, very alive senior! Then I fell, broke my hip and my life changed. After some due diligence my daughter- in-law found Nanaimo Seniors Village. The transition was fairly smooth given that we were moving from a large two bedroo...
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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