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Long-Term CareFor-ProfitSubsidizedPrivate

Morgan Creek Seniors Community

3288 156A Street

Surrey, BC V3Z9T1

Fraser Health

CareCompare Verified

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.1
12 reviews
Google Maps

Morgan Creek Seniors Community is a long-term care facility in Surrey, BC with 141 beds, operated by Park Place Seniors Living Inc.. The facility provides 3.36 funded direct care hours per resident day. It has a 4.1 out of 5 Google rating based on 12 reviews.

Total Beds
141
Subsidized Beds
128
Operator
Park Place Seniors Living

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

PunjabiFilipinoEnglish

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$6.50
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,264
client rate
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy62.4%
Percent of residents receiving recreation therapy78.2%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer0.5%
Percent of residents with daily physical restraints12.1%
Percent of residents with falls in the last 30 days11.2%
Percent of residents taking nine or more medications49.2%
Percent of residents with four or more emergency room visits0.7%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis3.5%
Food prepared on-siteSingle: 111Double: 5

Reviews

4.1
12 Google reviews

Morgan Creek Seniors Community receives mixed reviews regarding care quality. While multiple reviewers praise the caring nature of direct care and activity staff, with some reporting good medical attention and family communication, one recent review raises significant concerns about lack of stimulation and activities on the dementia ward. Reception staff have also been criticized for unprofessional behavior.

Sentiment by Topic

food
2.0
staff
3.8
activities
1.8
management
2.0
cleanliness
2.0
overall atmosphere
2.2

What families appreciate

  • +Staff are caring and nice
  • +Activity staff are exceptional
  • +Good medical care on site
  • +Kept residents active mentally and physically
  • +Good communication with families about health concerns

Common concerns

  • -Dementia ward residents lack stimulation and activities beyond feeding and cleaning
  • -No organized activities like music, bingo, or stretching exercises
  • -Reception staff unprofessional and rude, hung up on caller
  • -Residents left to deteriorate with minimal engagement
  • -Poor call screening and unhelpful reception practices

Frequently Mentioned

staff (5)care_quality (4)activities (3)communication (2)reception (1)dementia_care (1)

Recent Reviews

Heaven Tewelde1 month ago
Manpreet Kaur3 months ago
chavda vinod4 months ago

Nice

Christa Leonard10 months ago

My sister ,who has dementia, is on the dementia ward. Other than being fed and cleaned nothing else is provided. It makes it for a very long, boring day for the patience. The last facility she came from had music time ( not just a a TV) they played bingo they participated in stretching and moving a...

Armaan Khabra1 year ago

The staff is really nice and took amazing care of my grandpa

Krista Wolfram3 years ago

Took amazing care of my family till the end from keeping them active mentally and physically to fun events good medical care on site and always kept us informed of any health concerns right away good communication very thankful for all they provided.

Shane Colville4 years ago
Desiree N6 years ago
Judy Reid6 years ago

Fantastic staff who are very caring. They support the families of residents. This provides comfort in knowing that your family member is being taken care of. The activity staff are exceptional.

Iesha Henderson7 years ago

Reception staff are very unprofessional and unhelpful. Called regarding a mutual client and the lady hung up on me and then screened my calls after stating "nothing I can do for you. bye.". Absolutely ridiculous.

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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