Menno Home
32910 Brundige Ave
Abbotsford, BC V2S1N2
Fraser Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Menno Home is a long-term care facility in Abbotsford, BC with 196 beds, operated by Mennonite Benevolent Society. The facility provides 3.36 funded direct care hours per resident day. It has a 3.3 out of 5 Google rating based on 12 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Menno Home receives mixed reviews with significant concerns about communication with families and medical responsiveness in critical situations, contrasted by positive feedback on staff friendliness and activity programming. Multiple reviewers report inadequate notification of residents' declining health and difficulty reaching staff by phone or in person. Some families report positive experiences with personalized care and technology access, while others experienced poor outcomes they attribute to lapses in medical attention.
Sentiment by Topic
What families appreciate
- +Staff set up weekly Zoom calls and printed pictures from messages during Covid
- +Social activities happened frequently and were well-organized
- +High level of personal connection in care
- +Staff described as compassionate, positive, and friendly
- +Residents appeared cheerful
Common concerns
- -Family not contacted when resident was dying or in third stage of death
- -Facility did not answer phone or respond to visitors at the door for extended periods
- -Staff did not provide medical updates to family members
- -Resident with head trauma not transferred across the street for proper care, resulting in death
- -Gluten-free food options were unsatisfactory and not substantial
Frequently Mentioned
Recent Reviews
Not a good place to keep your loved one pls if you care please find something else
My mother only lasted 10 months at the Meno Hospital and visited her every single day but we had to move away and wouldn’t be able to see her as much. I had no phone call to say mom was dying and was at third stage of death. I was so upset when I went to visit her and she passed away the next day. ...
answer your phone!
Both my grandparents lived there and were taken care of well. They had a good view with sunlight directly into their room. During Covid the staff helped set up Zoom calls to them, on a weekly basis, using a tablet. And I was able to send letters through the site, that were read out loud to my grandp...
If you care about your loved one, please don't accept a placement here. I'm sure most of the aides are wonderful people but my nana only lasted a couple weeks there. A year ago she fell and hit her head and sustained some awful head trauma and instead of taking her across the street, she was not. Sh...
Have tried to visit a resident several times and been left standing outside for almost an hour waiting for staff to answer the door. The number on the door to call goes to a voice-mail which indicates that the voice-mail you have reached has not been set up. Very disheartening when you've traveled a...
The staff is amazing always compassionate and positive
Took wonder care of my father
From the point of view of a casual volunteer and occasional visitor, I alway find the residents cheerful and the staff very friendly.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
Use either Contact button — top or bottom of the page — to call, email, or visit their site.