McKinney Place – South Okanagan General Hospital
911 McKinney Road
Oliver, BC V0H1T3
Interior Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
McKinney Place – South Okanagan General Hospital is a long-term care facility in Oliver, BC with 75 beds, operated by Interior Health. The facility provides 3.36 funded direct care hours per resident day. It has a 3.1 out of 5 Google rating based on 67 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
McKinney Place–South Okanagan General Hospital receives mixed reviews, with strong praise for lab, x-ray, and wound care services, but significant complaints about extended wait times and facility closures without adequate patient support. Reviewers highlight gaps in specialized nursing care and systemic provincial health care coordination issues affecting patient outcomes, though front-line staff are often noted as pleasant and caring.
Sentiment by Topic
What families appreciate
- +Lab and x-ray services are excellent and expeditious, especially with online booking
- +Overnight doctors now available in Emergency
- +Wound care staff (Paul and Bobbiat) provided best care
- +Front-line staff are amazing and helpful
- +Pleasant and professional staff demeanor
Common concerns
- -Long wait times (8 hours to see doctor, 2.5 hours after fall)
- -Facility sometimes closed without adequate communication or alternative care directions
- -Secondary waiting area has uncomfortable chairs in hallway causing patient discomfort
- -Nursing staff untrained for specialized patient needs (quadriplegic care)
- -Alleged HIPAA violations and inappropriate care by nursing staff
Frequently Mentioned
Recent Reviews
Waited for 8 hrs to see a doctor and got nothing, do not come here if you need to be treated for something
Waits as usual in any bc hospital...glad that SOGH is still sailing in sinking canadian healthcare system
I've been to the lab & x-ray unit here many times and for emergency reasons once. The lab and x-ray services are excellent and expeditious, especially when you've booked an appointment online in advance. Doctors are now available overnight in Emergency. HUGE improvement! YAY! My best friend, who ...
Big shout out to this little hospital with a big heart. Much appreciated. And a loud shout out to Paul an Bobbiat the wound care. Best care ever. Also Jane at reception. Thank you 😊 …
Popped in to drop off a sample for the lab, only to find it closed. Tapped on a door and a lovely, so helpful nurse was there for us. Gave us another kit because our sample was contaminated. Very helpful and caring. Our hospitals have amazing front line staff, just need waaay more support from th...
Staff all seemed pleasant and professional but I feel that I must say that whomever designed the system of the secondary waiting system should likely review it Not that I know at all that in all cases it doesn’t work but for the majority of us sat there it felt like a very unnecessary long wait in a...
Instead of the medical care I needed, I end up in the parking lot crying because they are closed and there are no doctors anywhere in town. Worst part of living in Oliver. No medical care. Was ready to loose my damn mind in the parking lot because the overwhelming feeling of powerlessness I experien...
Sitting in an empty waiting room waiting to be seen for over half an hour after having a very bad fall. Staff seem more worried about finding the closed sign than helping. Not even an ice pack offered while I wait. After 2.5 hours I finally …
Save yourself! Every encounter you are met with incompetent nurses. HIPPA violations and Inappropriate Care. Go to Kelowna! Yes bypass Penticton if you can!
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
Use either Contact button — top or bottom of the page — to call, email, or visit their site.