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Long-Term CareFor-ProfitSubsidizedPrivate

Mariposa Gardens

8816 97th Street (highway 97)

Osoyoos, BC V0H1V5

Interior Health

This facility offers both government-subsidized and private-pay spaces. Availability varies.

3.0
20 reviews
Google Maps

Mariposa Gardens is a long-term care facility in Osoyoos, BC with 109 beds, operated by Sienna-Baltic. The facility provides 3.36 funded direct care hours per resident day. It has a 3.0 out of 5 Google rating based on 20 reviews.

Operator
Sienna Senior Living

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPortuguesePunjabiTagalog

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCCPA Member
BC Care Providers Association member
BCSLA Member
BC Senior Living Association member

Services

Assisted Living
Independent Living Plus Care Services
Respite Care
Retirement Home

Reviews

3.0
20 Google reviews

Mariposa Gardens receives sharply divided reviews reflecting significant inconsistencies in care quality and facility management. Multiple recent reviews document serious care failures including unresponsive staff during medical emergencies resulting in resident injury, while older reviews praise staff dedication and assistance. Management communication and maintenance responsiveness are consistently criticized.

Sentiment by Topic

food
4.0
staff
2.0
management
1.0
cleanliness
2.0
overall atmosphere
1.5

What families appreciate

  • +Staff go above and beyond to meet residents' needs
  • +Employees are polite and interact positively with tenants during meals
  • +Maintenance and cleaning staff exceed their duties
  • +Management is friendly and proactive in helping residents
  • +Food is generally well-cooked with about 90% satisfaction

Common concerns

  • -Call button not working correctly for weeks without repair
  • -Staff did not respond to resident's nighttime call for bathroom assistance, resulting in fall and pelvic fracture
  • -Management and office staff do not answer phones or return voicemails
  • -Rooms not cleaned daily despite high facility costs
  • -Lack of staff accountability and alleged neglect and abuse

Frequently Mentioned

care_quality (3)staff_responsiveness (3)cleanliness (2)management_communication (2)food_quality (1)facility_condition (1)maintenance_issues (1)

Recent Reviews

P Salloum1 month ago

This is not a well-maintained facility. My Mum's room was not cleaned daily. Her call button was not working correctly for weeks. The 2 large screen tv's were blasting sports at a loud level in the main areas. For the price that is charged, the care and the facility should have been way better.

David Curry1 month ago

Do not send your loved ones here. The people who work here don't really "work" here. They sit on their butts and do nothing. The front desk has about 8 to 10 business cards of the people operating the facility. Unfortunately, none of them answer the phone, return messages or really do anything. The ...

Jessica Coburn2 months ago
brandon fillmore2 months ago
Aileen Black7 months ago

Do not send your loved one here. They wouldn't answer my mother's call in the middle of the night to use the bathroom. She fell and layed on the floor for a long time. She broke her pelvis. She went by ambulance to the hospital. When the attending doctor phoned to make sure they were able to care fo...

r m8 months ago
Dave Poirier1 year ago
VALERIE COTE1 year ago

My dad has been here since 2018 in independent living. After returning from 3 months of hospital care and rehabilitation, we all feel a huge relief at the assistance and care he is getting in his own apartment. All of the staff go above and beyond with making sure he is okay and all his needs are ...

Tiara Scott3 years ago

Response from the owner

Owner response

Response from the owner 3 years agoHi Tiara, thank you for your feedback. If you'd like to provide more information you can contact us at letsconnect@siennaliving.ca .

Tod B3 years ago

I just moved here and it’s a beautiful place to live the employees do there best with covid. They are very polite they joke around with tenants when there serving as lunch or supper they interact with the tenants. The food is at least 90% great. Some times you don’t like some off the food to me it’s...

Owner response

Response from the owner 2 years agoHi Todd, thank you so much for your kind words. We're so glad to hear you're enjoying living with us.

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

Location

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Contact

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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, SeniorCareAccess.com.

Last verified: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.