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Long-Term CareFor-Profit

Laurel Place Care Centre

9688 137A St

Surrey, BC V3T4H9

Fraser Health

Contact details available

This facility offers both and spaces. Availability varies.

3.6(75 reviews)Google Maps

Laurel Place Care Centre is a 195-bed long-term care home in Surrey, BC, operated by Park Place Seniors Living. The home includes 193 publicly funded Fraser Health beds and provides 24-hour nursing care for residents with complex medical and personal care needs, including dementia care. The home has coded security doors for dementia safety and heated flooring in each room. Four physicians are on site, and the home provides table-side dining service. Additional services include a chapel, fitness centre, library, and on-site dental and optometry care. Laurel Place Care Centre offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Laurel Place Care Centre directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Laurel Place adds a volunteer-run Market Place and mobile market, a bistro beside the vending area, walking programs, weekly bingo, daily games and crafts, music and art therapy, musical entertainment and cultural holiday celebrations.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds
195
Subsidized Beds
193
Operator
Park Place Seniors Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishHindiPunjabiFilipinoKoreanCantoneseMandarinSpanishArabicFrenchGreek

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$13.34
per resident per day
Complaints (Year)
2
Inspections (Year)
7

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy11.3%
Percent of residents receiving recreation therapy15.2%
Percent of residents receiving occupational therapy0.4%
Percent of residents with a worsened pressure ulcer1.9%
Percent of residents with daily physical restraints9.5%
Percent of residents with falls in the last 30 days3.8%
Percent of residents taking nine or more medications52.2%
Percent of residents with four or more emergency room visits2.1%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis39.7%
Food prepared on-siteSingle: 132Double: 4

Reviews

3.6
75 Google reviews

Laurel Place Care Centre receives mixed reviews with significant variation in experiences. Hospice and end-of-life care receives both strong praise for compassion and criticism for insensitive handling of grief. Rehabilitation care and staff kindness are highlighted positively in some reviews, while others report delayed clinical responses, staff inflexibility on treatment approaches, and occasional rudeness from front-line staff.

Based on Google reviews

Sentiment by Topic

staff
3.5
activities
4.0
management
2.0
overall atmosphere
3.0

What families appreciate

  • +Hospice team showed exceptional care and compassion during end-of-life care
  • +Staff treated patients with dignity and took time to explain what to expect
  • +Care workers and nurses maintained positive attitudes and showed genuine kindness
  • +Activities program provided company and social engagement for residents
  • +Doctors and nurses went the extra mile in rehabilitation care

Concerns mentioned in reviews

  • -Nurse asked grieving family to vacate room only 10+ hours after patient death
  • -Nurse practitioner refused to accommodate holistic treatment approach for end-of-life patient
  • -Staff delayed addressing patient issues despite being swamped
  • -Medical staff did not believe patient reports of shortness of breath until external doctor intervened
  • -Rude front desk staff interaction

Frequently Mentioned

staff_behavior (8)hospice_end_of_life_care (4)rehabilitation (2)medical_decision_making (2)front_desk (1)activities_programs (1)patient_complaints_not_addressed (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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