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Long-Term CareHealth Authority

Lady Minto Hospital

135 Crofton Rd

Salt Spring Island, BC V8K1T1

Island Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

3.7(27 reviews)Google Maps

Lady Minto Hospital provides a small, hospital-based long-term care unit on Salt Spring Island operated by Island Health. The unit is part of Lady Minto / Gulf Islands Hospital, giving residents on-site access to hospital services such as emergency and diagnostic care. The long-term care unit is publicly funded, with placement coordinated through Island Health’s home and community care system rather than direct self-referral. It serves adults who need 24-hour nursing and personal care in a licensed long-term care environment. The hospital campus includes outdoor areas and is located a short distance from amenities in the Ganges area. BC Seniors Advocate reporting identifies Lady Minto as a publicly funded long-term care home under Island Health, with resident and family councils in place to support ongoing feedback about life in the care setting.

Last verified May 18, 2026 · operator website

What families should know

Placement through Island Health — publicly funded placement

For Lady Minto Hospital’s long-term care unit, placement is managed by Island Health, so families start by contacting Island Health’s Community Health Services or access line for an assessment and to discuss publicly funded long-term care options, rather than calling the unit directly. This is a small long-term care home embedded within Lady Minto / Gulf Islands Hospital, so residents live in a care unit that is closely connected to emergency, lab, and diagnostic services on the same site. The building has gardens around it and sits slightly away from central Ganges, but a small nearby shopping area with a grocery store, drugstore, thrift store and restaurants about two blocks away gives visitors and more mobile residents some local amenities. Because this is a hospital-based long-term care unit, it typically serves seniors with higher or more complex medical and personal care needs who require 24-hour nursing and care aide support rather than assisted living. BC Seniors Advocate QuickFacts confirms it is a publicly funded long-term care home operated by Island Health and notes it participates in combined resident and family councils, which can be an avenue for family input into life on the unit. Families can expect basic hospitality services and on-site food preparation, with Island Health overseeing care and operations rather than a private company. Ask about current waitlist status, visiting policies, how hospital-based long-term care feels day to day, and whether this setting matches your family member’s medical and cognitive care needs.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
29
Subsidized Beds
29
Operator
Vancouver Island Health

Languages Spoken

SpanishFrenchGermanEnglishAmerican Sign Language (ASL)

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.5 hrs
per resident per day
Food Cost
$13.39
per resident per day
Complaints (Year)
1
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy57.8%
Percent of residents receiving recreation therapy82.4%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer2.3%
Percent of residents with daily physical restraints13.0%
Percent of residents with falls in the last 30 days1.1%
Percent of residents taking nine or more medications33.3%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis23.9%
Food prepared on-siteSingle: 1Double: 4

Reviews

3.7
27 Google reviews

Lady Minto Hospital's emergency department receives mixed reviews. Patients consistently praise the quality of clinical care, physician communication, and staff competence during acute medical situations, with several reporting very quick service. However, reviews also document significant problems including extremely long wait times (4.5-6 hours), unprofessional staff interactions with healthcare providers, and very high charges for non-Canadian patients.

Based on Google reviews

Sentiment by Topic

staff
3.5
management
2.0
overall atmosphere
3.5

What families appreciate

  • +Quick emergency room service with minimal wait times
  • +Professional and caring nursing staff during medical emergencies
  • +Doctor explained procedures well and obtained patient consent throughout treatment
  • +Competent emergency care including x-rays, stitches, and pain management
  • +Impressive responsiveness during acute medical situations like anaphylactic reactions

Concerns mentioned in reviews

  • -Excessive charges of $990 for non-urgent consultations for non-Canadian visitors
  • -Extremely long wait times in emergency (4.5-6 hours)
  • -Unprofessional and derogatory communication from staff member 'Grant' toward consulting physician
  • -Staff member refused to provide full name and was dismissive of concerns
  • -Apparent understaffing affecting service delivery

Frequently Mentioned

emergency_care_quality (4)emergency_wait_times (3)staff_professionalism (3)staffing_levels (2)pricing (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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