Lady Minto Hospital
135 Crofton Rd
Salt Spring Island, BC V8K1T1
Vancouver Island Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Lady Minto Hospital is a long-term care facility in Salt Spring Island, BC with 29 beds, operated by Vancouver Island Health. The facility provides 3.47 funded direct care hours per resident day. It has a 3.7 out of 5 Google rating based on 27 reviews.
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Amenities & Services
Certifications & Memberships
Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.
Reviews
Lady Minto Hospital's emergency department receives mixed reviews. Patients consistently praise the quality of clinical care, physician communication, and staff competence during acute medical situations, with several reporting very quick service. However, reviews also document significant problems including extremely long wait times (4.5-6 hours), unprofessional staff interactions with healthcare providers, and very high charges for non-Canadian patients.
Sentiment by Topic
What families appreciate
- +Quick emergency room service with minimal wait times
- +Professional and caring nursing staff during medical emergencies
- +Doctor explained procedures well and obtained patient consent throughout treatment
- +Competent emergency care including x-rays, stitches, and pain management
- +Impressive responsiveness during acute medical situations like anaphylactic reactions
Common concerns
- -Excessive charges of $990 for non-urgent consultations for non-Canadian visitors
- -Extremely long wait times in emergency (4.5-6 hours)
- -Unprofessional and derogatory communication from staff member 'Grant' toward consulting physician
- -Staff member refused to provide full name and was dismissive of concerns
- -Apparent understaffing affecting service delivery
Frequently Mentioned
Recent Reviews
On holidays here when I fell in the forest, I went in to get checked. I was only in the waiting room for one hour. They came and took x-rays of my elbow, which I did fracture set me up with a sling gave me some pain, meds and a referral to my doctor. I was out of there in under 2 1/2 hours fantastic...
As a non Canada wanting to see a doctor for a brief consultation for a non urgent matter, they want you to charge for $990. This is a total ripoff but the admin said never mind you can claim from insurance😒 There can be no justification for charges like this. …
Unbelievably slow. It's probably short staffed but 4.5hrs later, i was called in, now at 6hrs im waiting for an x-ray 😴 …
Quickest emerg visit I’ve ever experienced. Got a few stitches and was impressed by the care I received. Doc Boucher explained everything well and offered me options and asked for consent throughout the entire process.
If there had been a zero rating or a negative rating that is what I would put on this website review. I'm Dr. Roxane Stewart from Edmonton, Alberta. I contacted the Lady Minto emergency room wishing to speak with a doctor to discuss a patient's condition. I spoke with the unit clerk, Ms. Grant, who...
Got stung by a wasp at Ruckle park recently when visiting Saltspring from Victoria – I’m allergic/anaphylactic reaction —- stressful! Drove to Emergency and received absolutely professional, caring, impeccable care from the moment I walked into the building until a few hours later when the staff we...
With all that is going on with local staffing and the healthcare system Ana amazing service
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last verified: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.