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Long-Term CareFor-Profit

Kamloops Seniors Village

1220 Hugh Allan Dr.

Kamloops, BC V1S2B3

Interior Health

Contact details available

This facility offers both and spaces. Availability varies.

3.9(39 reviews)Google Maps

Kamloops Seniors Village is a 114-bed long-term care community in Kamloops, BC, operated by Retirement Concepts under contract with Interior Health. Set along the North and South Thompson Rivers at 1220 Hugh Allan Drive, the campus also encompasses independent living and assisted living, allowing couples and families to remain together across care levels. Programming for long-term care residents includes art therapy, brain fitness, therapeutic horticulture, and pet therapy, with over 40 activities offered weekly. Memory care is available within the complex care wing. Kamloops Seniors Village offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Kamloops Seniors Village directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

Interior Health manages placement for the 100 publicly funded long-term care beds at Kamloops Seniors Village, so families should contact their long-term care access team for assessment and centralized waitlist admission. This campus of care is known for its Dementia Care Specialty Program alongside Independent Living, Assisted Living, and Long Term Care, allowing residents to age in place. Nestled in Aberdeen Hills with stunning city and mountain views, it's walkable or bussable to Aberdeen Mall, shops, health services, and pharmacies. BCSA QuickFacts note a low risk rating of 11 for the long-term care population needing 24-hour supervised care. Worth checking if private beds can transition to publicly funded upon assessment, and ask about current availability with Interior Health.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
114
Subsidized Beds
100
Operator
Retirement Concepts

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishJapanesePunjabi

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$11.04
per resident per day
Complaints (Year)
4
Inspections (Year)
4

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%
Percent of residents receiving recreation therapy70.0%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer2.4%
Percent of residents with daily physical restraints0.8%
Percent of residents with falls in the last 30 days13.0%
Percent of residents taking nine or more medications58.9%
Percent of residents with four or more emergency room visits1.4%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis42.8%
Food prepared on-siteSingle: 114Double: 0

Reviews

3.9
39 Google reviews

Kamloops Seniors Village receives mixed reviews with strong praise for community involvement, recreation programs, and many caring staff members, but serious concerns raised about at least one staff member's behavior toward residents and management's failure to address complaints. One detailed complaint describes verbal abuse and lack of compassion from a specific nurse, with allegations that concerns raised by family members were not acted upon.

Based on Google reviews

Sentiment by Topic

staff
3.5
activities
4.0
management
2.0
overall atmosphere
4.0

What families appreciate

  • +Staff described as caring and compassionate
  • +Recreation programs keep residents active and sharp
  • +Smooth transition to assisted living assistance
  • +Strong community support and involvement
  • +Friendly staff interactions with residents

Concerns mentioned in reviews

  • -Lack of empathy and compassion from nurse Lesley
  • -Verbal abuse and abruptness toward seniors
  • -Lack of patience and understanding with residents
  • -Management failed to address complaints about staff behavior
  • -Facility continued to employ problematic staff despite multiple complaints

Frequently Mentioned

staff_behavior (5)care_quality (4)activities_programs (2)community_involvement (2)management_response (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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