What type of care does Jackson House – Ashcroft Hospital and Health Centre offer?

Jackson House – Ashcroft Hospital and Health Centre is a Long-Term Care facility offering long term care in Ashcroft, BC.

What is the bed capacity at Jackson House – Ashcroft Hospital and Health Centre?

Jackson House – Ashcroft Hospital and Health Centre has 22 beds, including 22 subsidized beds.

What amenities does Jackson House – Ashcroft Hospital and Health Centre offer?

Jackson House – Ashcroft Hospital and Health Centre offers Salon.

Which health authority oversees Jackson House – Ashcroft Hospital and Health Centre?

Jackson House – Ashcroft Hospital and Health Centre is overseen by Interior Health in British Columbia.

Long-Term CareHealth Authority

Jackson House – Ashcroft Hospital and Health Centre

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

700 Ash-Cache Creek Hwy

Ashcroft, BC V0K1A0

Interior Health

This facility accepts . Contact your local Health Authority to begin the assessment process.

2.8(10 reviews)

Jackson House is a 22-bed long-term care home in Ashcroft, British Columbia, operated by Interior Health. The home provides 24-hour nursing care to adults with complex, long-term care needs within a hospital-affiliated setting in the Thompson region. Part of Ashcroft Hospital and Health Centre, the home offers individualized care planning and access to the broader health services of the hospital campus. Staff provide continuous personal care and support within a structured residential environment in the dry interior of British Columbia. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Jackson House to ask about the residence itself.

Last verified May 12, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

Interior Health manages placement for Jackson House, a publicly funded long-term care home; contact them directly for the community non-urgent admissions process, as BCSA QuickFacts reports suppressed wait times—ask Interior Health how current waits compare. This facility is known for its co-location within Ashcroft Hospital and Health Centre, offering proximity to urgent care, diagnostic imaging, laboratory services, and on-site doctors. It sits on the traditional territory of the Nlakaʼpamux and Secwepemc Nations at 700 Ash-Cache Creek Hwy in Ashcroft, with free visitor parking available but no noted public transit details. Common care needs align with standard long-term care, featuring 22 publicly funded beds including mostly single occupancy rooms and a resident council. Ask about current availability, accreditation through November 2026, and specific visiting policies by asking Interior Health or the Long Term Care Coordinator.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds

Subsidized Beds

Operator

Interior Health

Languages Spoken

FrenchEnglish

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$13.63

per resident per day

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%

Percent of residents receiving recreation therapy24.4%

Percent of residents receiving occupational therapy0.0%

Percent of residents with a worsened pressure ulcer0.0%

Percent of residents with daily physical restraints1.3%

Percent of residents with falls in the last 30 days14.7%

Percent of residents taking nine or more medications53.8%

Percent of residents with four or more emergency room visits4.2%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis29.2%

Food prepared on-siteSingle: 15Double: 1

Reviews

2.8

10 Google reviews

Jackson House/Ashcroft Community Health Centre receives mixed reviews with strong praise for nursing staff and quick appointment access, but significant concerns about doctor professionalism and inconsistent service delivery. Multiple reviewers report doctors refusing to treat cases or providing contradictory information about available services, while others had positive experiences with thorough consultations. The facility is positioned as an urgent care/walk-in clinic rather than a full emergency department, limiting its scope for complex or pediatric cases.

Based on Google reviews

Sentiment by Topic

staff

4.0

management

2.0

overall atmosphere

3.0

What families appreciate

+Nurses described as incredibly friendly, caring, and professional
+Doctor takes time for thorough consultation without rushing patients
+Quick appointment availability and fast initial consultation times
+Nurses assess patients right away and report to doctor
+Provides needed access to medical care in rural area with limited options

Concerns mentioned in reviews

-Doctor refused to see patient, citing case as too complicated without explanation
-Inconsistent information provided by staff about available services (labs/xrays)
-Doctor described as rude and unprofessional in patient interactions
-Facility cannot accommodate pediatric cases and refers to Kamloops
-Unable to process lab appointments in required timeframe

Frequently Mentioned

doctor_behavior (5)professional_conduct (4)wait_times (3)nurse_quality (3)service_limitations (3)appointment_availability (3)lab_services (2)pediatric_care (2)referral_process (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.