Jackman Manor
27477 28 Ave
Langley, BC V4W3L9
Fraser Health
This facility accepts . Contact your local Health Authority to begin the assessment process.
Jackman Manor is an 88-bed long-term care home in Langley, BC, operated by the Aldergrove Lions Seniors Housing Society. Located in the Aldergrove community since 1982, the home offers 88 single-occupancy rooms and is guided by a Live With Purpose care philosophy centred on independence, dignity, and privacy. Recreation therapy is a central part of daily life alongside physical therapy and personalized care planning. Staff speak more than ten languages, including Punjabi, Tagalog, Hindi, Mandarin, and Spanish, and the home maintains unrestricted visiting hours before 10 PM. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Jackman Manor to ask about the residence itself.
Last verified May 12, 2026 · operator website
What families should know
Placement through Fraser Health — publicly funded placement
Fraser Health manages placement for Jackman Manor's publicly funded long-term care beds; families should contact them for the admissions process, where BCSA QuickFacts reports average waits of 45 days for all admissions (ranging from 3 to 224 days)—ask how current waits compare. This long-term care home is known for its 23 Behavioural Support Transition Neighbourhood beds alongside complex care, all in single-occupancy rooms, with no co-located assisted living. Located in bustling Aldergrove, Langley, it's a block from Fraser Highway with public transit right off the property, free parking, and secured courtyards. BCSA QuickFacts shows a case mix index of 0.55, suited for residents with complex needs including behavioural support. Worth checking if the Behavioural Support Transition Neighbourhood fits specific cognitive or behavioural care requirements, and ask Fraser Health about current availability and the facility about inspection history.
Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Jackman Manor receives mixed reviews with significant concerns about cleanliness, staffing consistency, and resident supervision, though some reviewers praise compassionate staff members and a welcoming atmosphere. Recent visitors report good care and clean conditions, while earlier reviews document poor sanitation and insufficient staff attention to residents in need. The facility appears to have operational inconsistencies that warrant investigation.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Attentive and compassionate staff who genuinely care about residents' well-being
- +Some staff members are very nice, caring and go out of their way
- +Home-like with a welcoming and comforting atmosphere
- +Convenient location for family visits
- +Care described as wonderful by recent residents
Concerns mentioned in reviews
- -Inconsistent staff performance - most staff appear unable or unwilling to help residents
- -Cleanliness severely lacking with floors and counters covered in dust, spilled liquids and biological matter
- -Insufficient staff supervision with 2-3 nurses at station while residents cry out for help
- -Residents left alone, yelling and making noises with inadequate attention
- -Poor living standards and facility conditions for end-of-life care
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
