Jackman Manor
27477 28 Ave
Langley, BC V4W3L9
Fraser Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Jackman Manor is a long-term care facility in Langley, BC with 88 beds, operated by Aldergrove Lions Seniors Housing Society. The facility provides 3.36 funded direct care hours per resident day. It has a 3.1 out of 5 Google rating based on 11 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Services
Reviews
Jackman Manor receives mixed reviews with significant concerns about cleanliness, staffing consistency, and resident supervision, though some reviewers praise compassionate staff members and a welcoming atmosphere. Recent visitors report good care and clean conditions, while earlier reviews document poor sanitation and insufficient staff attention to residents in need. The facility appears to have operational inconsistencies that warrant investigation.
Sentiment by Topic
What families appreciate
- +Attentive and compassionate staff who genuinely care about residents' well-being
- +Some staff members are very nice, caring and go out of their way
- +Home-like with a welcoming and comforting atmosphere
- +Convenient location for family visits
- +Care described as wonderful by recent residents
Common concerns
- -Inconsistent staff performance - most staff appear unable or unwilling to help residents
- -Cleanliness severely lacking with floors and counters covered in dust, spilled liquids and biological matter
- -Insufficient staff supervision with 2-3 nurses at station while residents cry out for help
- -Residents left alone, yelling and making noises with inadequate attention
- -Poor living standards and facility conditions for end-of-life care
Frequently Mentioned
Recent Reviews
I would have my family members removed instantly from this place. From staff , cleanliness and attitude to professionalism. They need Fraser Health to come and inspect the place.
Decent place.
Attentive and compassionate staff, it is clear they genuinely care about their residents well-being. The facility is very home-like with a welcoming and comforting atmosphere. Highly recommend!
While some of the staff here are VERY nice, caring and will go out of their way to make sure your loved ones are taken care of, most can't be bothered. While visiting you encounter many elderly people at tables yelling, making noises, staring off into space and alone. Many people will ask you for he...
We just moved my 93 year old father there about a week ago. Sure is a busy place. Dad certainly won't be lonely. Mom just lives two blocks away. Much easier for her to visit him Then when he was in Surrey. Really surprised this place only has 4 reviews?? Considering it's been operating for at least...
The care has been wonderful so far. Facility is clean and well maintained, staff are approachable and take good care of the residents. Thank you for the care you're providing especially during these COVID times.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last verified: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.