Holy Family Hospital
7801 Argyle St.
Vancouver, BC V5P3L6
Vancouver Coastal Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Holy Family Hospital is a long-term care facility in Vancouver, BC with 81 beds, operated by Providence Health Care Society. The facility provides 3.37 funded direct care hours per resident day. It has a 4.3 out of 5 Google rating based on 31 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Holy Family Hospital receives consistently high praise for compassionate staff, effective rehabilitation programs, and attentive end-of-life care. However, one reviewer reported a negative experience with the switchboard receptionist who was allegedly unprofessional and repeatedly disconnected their emergency call.
Sentiment by Topic
What families appreciate
- +Exceptional end-of-life care with dignity and respect
- +Staff demonstrated genuine kindness and compassion during difficult family moments
- +Rehabilitation program highly beneficial with attentive physiotherapists and occupational therapists
- +Welcoming and comfortable admission process with personalized attention from named staff members
- +Nurses and care team members described as friendly, caring, and accommodating
Common concerns
- -Switchboard receptionist hung up on caller three times during emergency inquiry
- -Receptionist was unprofessional, rude, and denied hanging up calls
- -Difficulty reaching physician for patient inquiry
Frequently Mentioned
Languages Mentioned
Recent Reviews
I would like to express my sincere appreciation to all the staff members at Holy Hospital Long-Term Care for the exceptional care and compassion provided during my father’s stay, especially in his final days. During a profoundly difficult time for our family, the staff demonstrated not only profess...
I spent a number of weeks here healing from fractures and it was a wonderful experience, very special. The rehab is so beneficial and I hope to get into out-patients rehab soon!! I miss all the wonderful nurse's, my physiotherapist and OT, well all staff really!💖 …
Had to share how absolutely wonderful this care home is. My mom was just admitted 5 days ago and the level everyone went to in order to make my mom feel welcomed and comfortable was extraordinary. Right from a call from Cecilia 2 days before being admitted to Ellen the OT walking me through how th...
5 years ago went for weekly therapy with a wonderful Irish physio, the best
Switchboard is a horrible human being. Called just now and this woman hanged up on me 3x!!! When I asked for her manager she said she had no manager and no one else was working beside her. She has a high pitched voice with an East Indian accent. This woman is very unprofessional and rude, not to m...
Really appreciated holy family team crew to help my dad rehabilitate program. My dad got stroke since last November has been transferred to VGH and UBC for recovery. Those two hospitals not very helpful. Especially UBC, is the worst …
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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