Heritage Place (Alberni Valley)
4360 Heritage Lane
Port Alberni, BC V9Y 4C3
Island Health
This facility accepts . Contact your local Health Authority to begin the assessment process.
Heritage Place is a 26-unit publicly subsidized assisted living residence in Port Alberni, BC, operated by Alberni Valley Assisted Living Society. The residence supports adults who can live independently with help for daily activities. The three-storey apartment-style building sits on a large lot with gardens, gazebos, benches, raised garden boxes, and walking pathways. Shared spaces include a dining room, activity area, living room, upper-floor library, lower-level exercise room, laundry facilities, and a resident bistro bar. Publicly subsidized assisted living access is managed through a health authority assessment. Contact Island Health Home and Community Care to ask about eligibility and placement.
Last verified May 18, 2026 · operator website
What families should know
Placement through Island Health — publicly funded placement
Heritage Place gives residents their own private suite within a building that has several shared places to gather, including dining, activity, library, exercise, and bistro spaces. The grounds add practical outdoor space through gardens, seating, raised beds, and walking pathways. Families can use the Island Health placement process first, then ask the operator about the current activity calendar and how residents use the indoor and outdoor common areas.
Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 18, 2026
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Heritage Place has received mixed reviews. While staff have been praised as good and great, the facility faced a serious incident involving illegally installed spy cameras in wall clocks that violated the privacy of clients and staff, documented through public licensing records. Practical information about facility access and parking procedures has also been noted by visitors.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Good people
- +Great staff
Concerns mentioned in reviews
- -Illegally installed spy cameras in wall clocks violating privacy
- -Privacy violation involving recording of staff and clients
- -Public record documenting serious privacy breach through licensing
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
