Heritage Place (Alberni Valley)
4360 Heritage Lane
Port Alberni, BC V9Y 4C3
Vancouver Island Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Heritage Place (Alberni Valley) is an assisted living facility in Port Alberni, BC, operated by Alberni Valley Assisted Living Society. It has a 3.7 out of 5 Google rating based on 11 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Heritage Place has received mixed reviews. While staff have been praised as good and great, the facility faced a serious incident involving illegally installed spy cameras in wall clocks that violated the privacy of clients and staff, documented through public licensing records. Practical information about facility access and parking procedures has also been noted by visitors.
Sentiment by Topic
What families appreciate
- +Good people
- +Great staff
Common concerns
- -Illegally installed spy cameras in wall clocks violating privacy
- -Privacy violation involving recording of staff and clients
- -Public record documenting serious privacy breach through licensing
Frequently Mentioned
Recent Reviews
They were caught illegally recording staff and clients with spy cameras that were placed in the wall clocks it was a huge illegal privacy violation there is public record through licensing.. very awful very disappointing for all families, clients and staff do not recommend
I'm just putting this in here to make it easier for anyone trying to get to Heritage Place to visit. 1st off - You cannot access it from 10th Ave, it's physically impossible. It's actually located on 4368 Heritage Lane (a road that Google street view conveniently ignored). This lane is located betwe...
Good people 🙂 …
Great staff
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
Phone and website are also shown at the top of this page. Click “Contact” above to call, email, or visit their site.