Heritage House (Oliver)
409 Salamander Ave
Oliver, BC V0H 1T3
Interior Health
This is a private-pay provider. You pay directly without a government referral or assessment.
Heritage House (Oliver) is an assisted living facility in Oliver, BC, operated by Benchmark Lifestyles, Inc.. It has a 3.7 out of 5 Google rating based on 6 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
This facility doesn't have enough reviews yet for a detailed breakdown. As more families share their experiences, we'll add a summary here.
Recent Reviews
Be very careful before you place your loved one in this facility. They were not supportive and or caring they are judgemental and unwilling to support any challenges or changes in loved.ones health or needs so much so we involved an MLA with our case. Very disappointed They made assumptions an...
Owner response
Response from the owner 3 months agoThank you for your feedback. Heritage House has proudly served seniors in our community for more than 25 years, and we remain committed to maintaining a safe, respectful, and supportive environment for every resident. Our team follows well-established standards and policies that guide all care decisions, and we stand behind the dedication and professionalism of our staff.
Response from the owner
Owner response
Response from the owner 3 months ago😊❤️ …
A great assisted living home!
Owner response
Response from the owner 3 months agoThank you so much for your kind words and for sharing photos! We truly appreciate your support and are glad to know your experience at Heritage House has been a positive one. Our team takes great pride in providing a warm, caring environment for all residents.
My mom moved to heritage house after a car accident and wow have we been happy with how they have looked after her. You won't find a more caring or happy team to deal with. They truly show an interest in my moms well being and are constantly looking for ways to make her home there better. My mom ...
Owner response
Response from the owner 3 months agoThank you so much, Kim. It means a great deal to our entire team to hear how happy your mom feels at Heritage House. We take great pride in creating a caring and supportive home for every resident, and knowing that she feels truly at home is the best compliment we could receive. We appreciate your kind words and the trust you’ve placed in us.
I live in Calgary Alberta I've gone to Heritage Place several times to visit my mom and her friends the management and staff I can't say enough about them the place is clean the meals are always on time very clean accommodations all I can say is thank you for being there Heritage Place son of Sandy ...
Owner response
Response from the owner 5 years agoHey Jesse. Thanks for taking the time to let us know how we are doing. Our purpose is based on providing the support that Residents need to live as … More
The front desk staff at this place often keep the flowers that suppose to go to the residents to themselves, if you send flowers to your family members check on them right away and let them know you sent them flowers.
Owner response
Response from the owner 7 years agoWe are sorry to hear about the misunderstanding you experienced during the delivery of flowers to a resident. We would be happy to further discuss this misunderstanding with you in person. At your convenience, please email us directly (heritagehouse@benchlife.com) and we will be happy to set up a meeting.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
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