Hawthorne Tower
2111 Hawthorne Avenue
Port Coquitlam, BC V3C 1W3
Fraser Health
This facility accepts . Contact your local Health Authority to begin the assessment process.
Hawthorne Tower is an assisted living facility in Port Coquitlam, BC, operated by Port Coquitlam Senior Citizens' Housing Society. It is part of the Hawthorne Seniors Care Community, which Fraser Health describes as a campus offering housing and care for older adults. Hawthorne Tower is grouped with the broader Hawthorne Seniors Care Community rather than separating building-level details. The access pathway for Hawthorne Tower is not clearly distinguished in available materials. Exact unit counts, suite layouts, and daily routine details are not clearly identified in the public descriptions reviewed. Contact the community directly or Fraser Health to confirm eligibility, costs, and service details.
Last verified May 18, 2026 · operator website
How the residence describes life there
Hawthorne Tower is part of a larger seniors care community in Port Coquitlam, bringing assisted living and dementia care together on one campus. Residents have access to on-site hospitality services, including meals and housekeeping, which support a more independent daily routine. The broader community setting allows for social connection through shared indoor spaces and organized recreation, while health and support services are available on site as needs change. Families can visit within a residential-style environment rather than an institutional setting.
Based on publicly available operator, health authority, or development materials · Last reviewed May 18, 2026
Languages Spoken
Amenities & Services
Certifications & Memberships
Services
Reviews
Hawthorne Tower receives mixed reviews with significant concerns about staff accountability, management practices, and food quality. Multiple residents and families report lost belongings with no resolution, intimidating management tactics, and inadequate nutrition. Positive comments are limited to recent facility renovations and general praise for some staff members.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Best staff at the facility
- +New paint in cottages looks great
- +Clean and new appearance after renovations
Concerns mentioned in reviews
- -Lost luggage containing personal papers and pictures from the 1950s with no accountability
- -Staff member Jackie Angel makes up her own rules and threatens residents with eviction
- -Food quality is poor and portions are small, leading to resident malnutrition and weight loss
- -Deceased resident's belongings left on sidewalk with no staff present or compassion shown
- -Lack of transparency and dismissive attitude from staff regarding missing resident items
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
Location
This listing is based on publicly available information from BC Seniors Advocate, Google Maps, SeniorCareAccess.com.
Listing reviewed Feb 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.