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Long-Term CareFor-Profit

Haven Hill Retirement Centre

415 Haven Hill Road

Penticton, BC V2A4E9

Interior Health

Contact details available

This facility offers both and spaces. Availability varies.

3.6(9 reviews)Google Maps

Haven Hill Retirement Centre is a 152-bed long-term care home in Penticton, British Columbia, specializing in complex and dementia care. All 152 rooms are private single-occupancy. An interdisciplinary team includes registered nurses, licensed practical nurses, and care aides, with recreational therapists and dietary staff. Staff speak English, Punjabi, and French. More than three-quarters of residents are living with a dementia diagnosis. Haven Hill Retirement Centre offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Haven Hill Retirement Centre directly.

Last verified May 12, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

Haven Hill adds seven-day recreation and social services, one-to-one and group programming, cultural events, pet, art and music programs, church services and outings to museums, shopping and special events.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds
152
Subsidized Beds
148
Operator
A.C.M.C.J. Holdings Ltd

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPunjabiFrench

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$8.94
per resident per day
Complaints (Year)
0
Inspections (Year)
0

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy64.8%
Percent of residents receiving recreation therapy44.0%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer1.5%
Percent of residents with daily physical restraints8.2%
Percent of residents with falls in the last 30 days20.1%
Percent of residents taking nine or more medications41.5%
Percent of residents with four or more emergency room visits0.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis9.3%
Food prepared on-siteSingle: 152Double: 0

Reviews

This facility doesn't have enough reviews yet for a detailed breakdown. As more families share their experiences, we'll add a summary here.

3.6Google Rating (9 reviews)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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