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Long-Term CareFor-Profit

Guildford Seniors Village

14568 104a Ave.

Surrey, BC V3R1R3

Fraser Health

Contact details available

This facility offers both and spaces. Availability varies.

4.4(16 reviews)Google Maps

Guildford Seniors Village is a 98-bed long-term care home in Surrey, BC, operated by Retirement Concepts. The home includes 90 publicly funded Fraser Health beds and 8 private-pay beds, and provides 24-hour nursing care for residents with complex medical and personal care needs, including dementia care. The residence is organized into four village neighbourhoods set around two inner gardens. Dementia programming includes art therapy, music therapy, sensory and reminiscing groups, and therapeutic horticulture. Palliative care and brain injury care are also available. Guildford Seniors Village offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Guildford Seniors Village directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Fraser Health manages placement for publicly funded beds at Guildford Seniors Village, requiring a referral from a Home Health office after a health care needs assessment—do not contact the facility directly. This complex care home is known for its Dementia Care Specialty Program, multi-language staff support, and two-storey campus structure in four neighbourhoods surrounding inner gardens, with proximity to Surrey Memorial Hospital. Located in Surrey's Guildford area, it offers nearby public transit, free visitor parking, and walkability to Guildford Town Centre and recreation centres. It serves residents with complex needs including dementia, intermediate, extended, and palliative care. BCSA QuickFacts reports admission waits average 125 days. Families should verify availability and waitlist status with Fraser Health, ask about visiting policies, and worth checking if private beds suit their needs.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
98
Subsidized Beds
90
Operator
Retirement Concepts

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

HindiPunjabiEnglishKoreanSpanishTagalog

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.06
per resident per day
Complaints (Year)
2
Inspections (Year)
6

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy17.0%
Percent of residents receiving recreation therapy26.7%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer0.9%
Percent of residents with daily physical restraints0.6%
Percent of residents with falls in the last 30 days7.5%
Percent of residents taking nine or more medications59.0%
Percent of residents with four or more emergency room visits2.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis12.4%
Food prepared on-siteSingle: 90Double: 4

Reviews

4.4
16 Google reviews

Guildford Seniors Village receives consistently high praise for compassionate and respectful staff, responsive management, and varied activity programming. However, one reviewer raised concerns about inconsistent dental hygiene care, noting that tooth brushing is sometimes missed for several days despite previous complaints to staff. Overall, residents and families report being satisfied with the quality of care and the facility's welcoming environment.

Based on Google reviews

Sentiment by Topic

staff
4.8
activities
4.5
management
4.8
cleanliness
2.0
overall atmosphere
4.7

What families appreciate

  • +Nursing staff and care aides are kind, caring, compassionate and respectful
  • +Management is communicative, transparent, and responds swiftly to concerns
  • +Varied recreation programming including exercise, drumming, card games, and painting classes
  • +Staff treat residents with respect and compassion
  • +Residents show improvement in health issues like heartburn and skin problems under their care

Concerns mentioned in reviews

  • -Missed tooth brushing sometimes for several days with visible buildup on teeth
  • -Improvements in dental care are short-lived after complaints to staff
  • -Dentists and hygienists have expressed concerns about resident's daily dental health care

Frequently Mentioned

staff_quality (6)atmosphere_environment (2)management_communication (2)wait_time (1)dental_care (1)activities_programming (1)resident_health_outcomes (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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