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Long-Term CareHealth Authority

Gorge Road Hospital

63 Gorge Road East

Victoria, BC V9A1L2

Island Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

3.5(15 reviews)Google Maps

Gorge Road Hospital is a 111-bed publicly funded long-term care home in Victoria, BC, operated by Vancouver Island Health. The home provides 24-hour nursing care for residents with complex medical and personal care needs. Built in 1953 and located at Gorge Road East, the home has a paved walkway along the waterside of the building for residents. It is organized into the Water View Unit and Arbutus View Unit, each with weekly music therapy sessions, and a bus stop is located at the main entrance. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Gorge Road Hospital to ask about the residence itself.

Last verified May 11, 2026 · operator website

What families should know

Placement through Island Health — publicly funded placement

Gorge Road Health Centre adds monthly birthday parties, a secured patio, bus outings and access to spiritual care beyond the current enriched overview.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds
111
Subsidized Beds
111
Operator
Vancouver Island Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

FilipinoFrenchEnglishMandarin

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$14.65
per resident per day
Complaints (Year)
1
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.3%
Percent of residents receiving recreation therapy29.8%
Percent of residents receiving occupational therapy25.0%
Percent of residents with a worsened pressure ulcer3.3%
Percent of residents with daily physical restraints4.5%
Percent of residents with falls in the last 30 days11.4%
Percent of residents taking nine or more medications40.0%
Percent of residents with four or more emergency room visits0.7%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis27.4%
Food prepared on-siteSingle: 6Double: 6

Reviews

3.5
15 Google reviews

Gorge Road Hospital receives mixed reviews, with strong praise for staff compassion and end-of-life care but significant concerns about pest infestation, food quality, and communication barriers. Some staff members are described as caring and emotionally invested, while management and certain senior staff face criticism for being unaccommodating.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
3.5
activities
4.0
management
2.0
cleanliness
2.0
overall atmosphere
3.5

What families appreciate

  • +Staff greeted residents with specialists, nurses, and doctors on arrival with medication and welcome pack ready
  • +Staff became emotional saying goodbye to resident, indicating strong personal connections
  • +Dignified and caring handling of end-of-life care and viewing
  • +Spacious rooms with views and accommodating facilities
  • +Multiple activities and social opportunities for residents to make friends

Concerns mentioned in reviews

  • -Persistent mouse infestation in resident rooms on Bridgeview unit lasting years
  • -Mice nesting in personal items like Kleenex boxes
  • -Food quality described as horrible
  • -Some higher-paid staff members described as not accommodating and vindictive
  • -Difficulty reaching residents by phone; nurses refusing to put calls through

Frequently Mentioned

staff (6)food (2)pests (2)rooms (2)cleanliness (2)activities (1)management (1)phone_access (1)end_of_life_care (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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