Gorge Road Hospital
63 Gorge Road East
Victoria, BC V9A1L2
Vancouver Island Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Gorge Road Hospital is a long-term care facility in Victoria, BC with 111 beds, operated by Vancouver Island Health. The facility provides 3.42 funded direct care hours per resident day. It has a 3.5 out of 5 Google rating based on 15 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.
Reviews
Gorge Road Hospital receives mixed reviews, with strong praise for staff compassion and end-of-life care but significant concerns about pest infestation, food quality, and communication barriers. Some staff members are described as caring and emotionally invested, while management and certain senior staff face criticism for being unaccommodating.
Sentiment by Topic
What families appreciate
- +Staff greeted residents with specialists, nurses, and doctors on arrival with medication and welcome pack ready
- +Staff became emotional saying goodbye to resident, indicating strong personal connections
- +Dignified and caring handling of end-of-life care and viewing
- +Spacious rooms with views and accommodating facilities
- +Multiple activities and social opportunities for residents to make friends
Common concerns
- -Persistent mouse infestation in resident rooms on Bridgeview unit lasting years
- -Mice nesting in personal items like Kleenex boxes
- -Food quality described as horrible
- -Some higher-paid staff members described as not accommodating and vindictive
- -Difficulty reaching residents by phone; nurses refusing to put calls through
Frequently Mentioned
Recent Reviews
The building has a major mouse infestation that has been going on for a number of years. My mom has seen several in her room as well as other residents who are on Bridgeview unit
My friend was there for a year. She said food was horrible, this is fixable Also mice making nest in her Kleenex box. Really . This also can be rectified. Staff were relatively good except for some of the higher paid staff. Not at all acomadating , quite vindictive some times which isn't acceptable ...
My wife and I take care of my father, and while we were getting closer to her due date, we booked a stay at respite at Gorge care. I was super reluctant because of the reviews I read on here… We literally had no options because my wife’s water broke 6 weeks early and we were stuck with this only opt...
My husband was in the Waterview unit for a month before he passed away in early July. My son and I can not say enough about how much we appreciate the kind and caring staff, a room that met all his needs and the support we received from the staff on the floor and at the front desk. His death and v...
Super disappointing. My grandmother is in gorge road waiting for a permanent space. Today is her 90th birthday. And I’ve been trying all day to call in and talk to her. But the nurses refuse to put me through to her. Makes me question what …
This beautiful place offer long term residents to live in two floors and acute care facilities in other two floors. It is very clean and staff are pleasant, friendly.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last verified: March 29, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.