Glenwood Seniors Community
1458 Glenwood Drive
Agassiz, BC V0M 1A0
Fraser Health
This is a private-pay provider. You pay directly without a government referral or assessment.
Glenwood Seniors Community is an assisted living facility in Agassiz, BC, operated by Glenwood Seniors Community Partnership. It has a 4.7 out of 5 Google rating based on 11 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Glenwood Seniors Community receives consistently positive feedback regarding staff professionalism, meal quality, and resident care, with family members noting excellent communication and attentive treatment. One reviewer reported a negative tour experience with an unwelcoming staff member, representing the only significant criticism in the available reviews. The facility is generally described as clean, well-maintained, and offering adequate activities for residents.
Sentiment by Topic
What families appreciate
- +Staff provide care and attention that reviewers describe as incredible and top notch
- +Meals are highly praised with staff asking residents about special food preferences
- +Clean facility maintained in an old home atmosphere
- +Staff treat residents with dignity, respect, and warmth
- +Management provides proactive communication with out-of-province families regarding resident situations
Common concerns
- -Tour guide was lackadaisical and not welcoming during facility visit
- -Staff greeting of residents lacked warmth during tour
Frequently Mentioned
Recent Reviews
The staff have been very helpful and kind.
Owner response
Response from the owner a year agoHi, Leroy. We are thrilled to learn that you had a positive experience with us!
This is a great place and my mom loves it there. Its very clean in an old home atmosphere. lots of activities for your loved ones if they want to participate. My mom loves the cooking and snacks......
Owner response
Response from the owner a year agoHi, Gerry. Thanks for taking the time to share your positive experience. We truly appreciate it!
Went on a so called tour the other day. by a very lackadaisical employee. She was not the least bit welcoming and greeted a resident we saw with no warmth. Didn’t feel like a very friendly atmosphere to live in. Would not put our names on a wait list there!
Owner response
Response from the owner 11 months agoRosemary, we appreciate your feedback. It's important to us that all visitors and residents feel welcomed and comfortable. We'll certainly take your comments into consideration as we continually strive to improve our community atmosphere. Thank you for taking the time to share your experience.
Response from the owner
Owner response
Response from the owner a year agoHi, Chris. Thank you so much for rating your experience with us so highly!
Glenwood is an amazing place. A family member is staying there and the care and attention he gets is incredible. The kindness that the caregivers provide (even with our stressed healthcare system) is absolutely top notch. We can’t thank them enough for all they do and the amazing care they provide.
Owner response
Response from the owner a year agoHi, Todd. Thanks for taking the time to share your positive experience. We truly appreciate it!
Response from the owner
Owner response
Response from the owner 2 years agoHi, Sandy. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
The care my Mom is receiving at Glenwood is excellent. The staff are professional and caring.
Owner response
Response from the owner 2 years agoHi, Jane. Your feedback is highly appreciated. Thank you for the review!
It's a great place. Staff are friendly and helpful. My mom loves it there and is very happy and content.
Owner response
Response from the owner 2 years agoHi, Gerry. Thank you so much for leaving us a stellar review!
We are very pleased with the care that is administered to our loved one, we are always grateful for every call we receive in all "heads up" situations as we live out of province, and we feel assured about the care during annual meetings. Thank you Glenwood for your continuous commitment of care to o...
Owner response
Response from the owner 2 years agoHi, Teresa. Thanks for taking the time to share your positive experience. We truly appreciate it!
Moving mom into the Glenwood Senior Home was so easy thanks to the wonderful staff, they are very kind and helpful !,
Owner response
Response from the owner 2 years agoHi, Lorri. Thanks for taking the time to share your positive experience. We truly appreciate it!
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
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