Glacier View Lodge
2450 Back Road
Courtenay, BC V9N8B5
Island Health
This facility accepts . Contact your local Health Authority to begin the assessment process.
Glacier View Lodge is a 102-bed long-term care home in Courtenay, British Columbia, operated by Glacier View Lodge Society. Set on 47 acres, the home overlooks the Comox Glacier and Comox Harbour. Staff speak English, French, Tagalog, Farsi, Spanish, and German. More than two-thirds of residents are living with a dementia diagnosis. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Glacier View Lodge to ask about the residence itself.
Last verified May 12, 2026 · operator website
What families should know
Placement through Island Health — publicly funded placement
Island Health manages placement into Glacier View Lodge, so families start by contacting an Island Health Community Health Services office or Case Manager for assessment, then request this home on their preferred-facility list while Island Health coordinates any publicly funded admission. Glacier View Lodge is a not-for-profit complex care home funded by Island Health and is recognized in operator and charity materials for excellence in dementia care, with three care units, single rooms, secure gardens, and on-site adult day and respite programs that can help support both residents and community seniors. It sits on a large, semi-rural property in east Courtenay with mountain and glacier views, a few minutes’ drive from downtown Courtenay, Comox, and North Island Hospital Comox Valley, making it relatively easy for local families to visit by car, taxi, or HandyDART even though the immediate surroundings are not highly walkable. Residents here typically have complex medical needs and many live with dementia, and BCSA QuickFacts lists it as a fully publicly funded long-term care home with single-occupancy rooms, suggesting a population that needs 24-hour nursing, personal care, and structured activities rather than assisted living. BCSA QuickFacts reports admission waits averaging about 382 days for non-urgent community applicants and 221 days across all admissions, so it is important to ask Island Health how current waits compare and whether any priority pathways apply to your situation. Families should also ask the home how its dementia-care expertise shows up day to day in staffing levels, behaviour support, and activity programming on each unit. Ask about it is worth reviewing recent licensing and accreditation findings, and asking about visiting policies, use of outdoor spaces, and how the team involves families in care planning and end-of-life decisions before choosing this home as a preferred option.
Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Glacier View Lodge receives predominantly positive reviews praising compassionate, experienced staff who provide high-quality care and go beyond typical job duties. The facility is noted for excellent end-of-life care and resident satisfaction. However, a recent complaint about management's handling of an admission decision and concerns about room amenities (air conditioning) and breakfast pricing present areas of concern.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff went beyond job requirements and showed genuine care for residents
- +End-of-life care was compassionate, honest, and respectful without sugarcoating
- +Many staff members have 25+ years of experience at the facility
- +Staff provided accommodation and meals for family members during critical care situations
- +Residents received stimulating activities and healthy meals
Concerns mentioned in reviews
- -Management dismissed admission concerns and provided excuses rather than investigating slander claims
- -Executive director showed lack of care when addressing resident placement issues
- -Breakfast pricing was excessive for basic food quality
- -Resident rooms lack air conditioning
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.