George Derby Centre
7550 Cumberland St
Burnaby, BC V3N3X5
Fraser Health
This facility accepts . Contact your local Health Authority to begin the assessment process.
George Derby Centre is a 300-bed long-term care facility in Burnaby, operated by the George Derby Care Society. Originally opened in 1947 as a rehabilitation centre for World War II veterans, it now serves eligible civilians as well. The centre holds Accreditation Canada’s “Exemplary Standing” designation — earned in 2011 — and has been recognized as a Centre of Excellence since 1988. Services include complex care, dementia care, and palliative and end-of-life support, with the mission to honour veterans’ legacy continuing today. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact George Derby Centre to ask about the residence itself.
Last verified May 11, 2026 · operator website
What families should know
Placement through Fraser Health — publicly funded placement
George Derby Centre is a 300-bed publicly funded long-term care home operated by Fraser Health in Burnaby, with admission managed through Fraser Health's placement process. The facility is known for its specialized approach to complex care, dementia care, and palliative services, organized across four residential units—three open units and one secured Special Care Unit for residents requiring behavioral support. Located in a quiet residential neighborhood near Robert Burnaby Park with public transit access and proximity to Highway 1, the Centre provides a calm setting with walking trails and green spaces for residents and visitors. The resident population averages 84 years of age, with over half aged 85 or older; the facility serves seniors with complex medical and cognitive needs, with an average length of stay of approximately two years. Families should ask about current admission wait times (BCSA QuickFacts reports admission waits averaging 217 days), verify veteran priority eligibility, confirm the suitability of the unit structure for the resident's care needs, and review the facility's accreditation status and recent inspection history with Fraser Health.
Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
George Derby Centre receives mixed reviews with significant concerns about staff professionalism, resident cleanliness, and management oversight, though some families report positive outcomes in specialized care areas like dementia management. Multiple reviewers describe staff as rude and inattentive, with complaints about missing personal items and poor hygiene standards. A small number of positive reviews highlight good adjustment and care outcomes for specific residents.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Patient showed significant improvement after transfer from hospital for dementia care
- +Regular activities organized for residents
- +Mom adjusted well to the facility
- +Staff described as lovely by some family members
Concerns mentioned in reviews
- -Staff reported as rude and unprofessional toward residents and visitors
- -Poor hygiene standards with residents not cleaned up after meals
- -Residents' personal items going missing with no accountability from staff
- -Management and supervisors ineffective; staff texting on phones while on duty
- -Deceased residents transported through trash area; disrespectful treatment of remains
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
