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Long-Term CareFor-ProfitSubsidizedPrivate

Fraserview Retirement Community

9580 Williams Road

Richmond, BC V7A1H2

Vancouver Coastal Health

CareCompare Verified

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.8
12 reviews
Google Maps

Fraserview Retirement Community is a long-term care facility in Richmond, BC with 199 beds, operated by Kaigo Senior Living. The facility provides 3.36 funded direct care hours per resident day. It has a 4.8 out of 5 Google rating based on 12 reviews.

Operator
Kaigo Senior Living

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishGermanUkrainianPolishPunjabiTagalogMandarinCantonese

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Hairdressing Salon

Services

Health Care Services
Hospitality & Lifestyle Services
Complex Care
Dental Services
Diabetes Management
Dietician
Foot Care
Incontinence Care
Laboratory Services
Medical Alert System
Medication Administration
Medication Delivery
Medication Reminders
Nursing Care
Oxygen Assistance
Palliative Care
Pharmacy Services
Physiotherapy
Podiatry
Recreation Therapy
Stroke Care
Visiting Physician
Vitals Monitoring
Wound Care
Arts & Crafts
Assistance With Daily Living Activities
Barber
Bathing Assistance
Beverages And Snacks
Bingo
Board Games
Book Club
Card Games
Caregiver Relief
Discussion Groups
Dressing Assistance
Educational Programs
Excursions
Trips & Outings
Exercise & Fitness Class
Exercise Plans & Programs
Feeding Assistance
Games Room
Gardening
Hairdresser
Happy Hour
Housekeeping
Knitting Club
Laundry Services
Meals
Meals - Chef Prepared
Meals - Dining Room
Meals - Guests
Meals - In-House Luncheons
Meals - Room Service
Mobility Assistance
Modified Menus
Movie Nights
Music Programs & Entertainment
Parties & Social Events
Personal Support & Care
Recreational Activities
Sewing Club
Tablets
Trivia
Tuck Shop
Walking Paths

Reviews

4.8
12 Google reviews

Fraserview Retirement Community receives consistently high praise for staff compassion and the warm, home-like atmosphere residents experience. Reviewers highlight staff commitment to personal care and family involvement. One review from 2023 raised concerns about insufficient food portions and inadequate staffing levels.

Sentiment by Topic

food
2.0
staff
4.8
management
4.5
overall atmosphere
4.9

What families appreciate

  • +Staff are incredibly kind and compassionate
  • +Staff become friends with residents and families
  • +Staff make residents feel at home with warm caring atmosphere
  • +Excellent care for residents over extended stays
  • +Staff are welcoming and friendly
  • +Staff handle difficult situations with ease and sensitivity

Common concerns

  • -Not enough food provided for seniors
  • -Lack of manpower/staffing levels

Frequently Mentioned

staff_kindness (6)care_quality (5)atmosphere (4)family_experience (3)food_quantity (1)staffing_levels (1)

Recent Reviews

Valentina Verebelyi1 year ago
Margaret Shi1 year ago

I wish I got my mother in this place. The staff I did meet people. Nice, patient and just the kind of people that you want around your elderly parent

Debra Hong1 year ago

I hear so much about this retirement home and my 95 year old mom is on a waiting list to get it... Praying for her to get in soon 🙏 ❤️ …

Brenna Hoyem2 years ago

Staff are incredibly kind. Thoughtful and become friends. My nana stayed at fraserview for a year. I can't thank them enough for their compassion and hard work on making this care home a real home for people❤️

Owner response

Response from the owner 2 years agoDear Brenna, Thank-you so much for your very kind words and for taking the time to share your comments and experience. It truly was our honour and privilege to be a small part of your Nana's life story. Take care and please do come and visit anytime. Sincerely, Sylvia Warnke Administrator

Beverly Maguire2 years ago

I would like to thank the staff at Fraserview for their kind and compassionate care of my mother. The staff and residents became extended family for myself and my daughters. A warm and caring atmosphere for my mum. Thank you.

0024 mitchell2 years ago

My mother has been staying here for over two or three years. The staff are very friendly and welcoming, and they take excellent care of her. They deserve praise.

Lynne Hallgren2 years ago

My brother has been at Fraserview for just over a year and I find all staff very kind and they took really good care of him. He passed away a few days ago and I went to Fraserview today to pick up all hus stuff. THANKYOU Cynthia for making this so easy for me ❤ Lynne. Highly recommend all the sta...

Owner response

Response from the owner 2 years agoDear Lynne, I want to thank you for taking the time to write a review but most of all, I'd like to personally thank you for sharing your experience. We truly do appreciate your very kind words. Keep well! Sincerely, Sylvia Warnke Site Administrator

lorie llave3 years ago
Alice Young3 years ago

Not enough food for senior, lack of manpower..

Owner response

Response from the owner 3 years agoThank you for taking the time to share your concerns. I am disheartened to read your comments about Fraserview and would like the opportunity to speak with you to discuss your concerns. … More

Crisel Flores4 years ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

Location

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Contact

Use either Contact button — top or bottom of the page — to call, email, or visit their site.

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last verified: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.