Fraserview Retirement Community
9580 Williams Road
Richmond, BC V7A1H2
Vancouver Coastal Health
This facility offers both and spaces. Availability varies.
Fraserview Retirement Community is a 199-bed long-term care home in Richmond operated by Kaigo Senior Living. Rebuilt in 2021, the three-storey facility operates under contract with Vancouver Coastal Health and is organized into 14 small-home neighbourhoods designed to create a personal, community-like atmosphere. The home supports Richmond's diverse population with dedicated Cantonese and Mandarin programming, and features accessible gardens and outdoor spaces including a gazebo. Kaigo Senior Living has provided care at this Richmond location for more than four decades. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Fraserview Retirement Community to ask about the residence itself.
Last verified May 11, 2026 · operator website
What families should know
Placement through Vancouver Coastal Health — publicly funded placement
Residents receive personalized care in a home-like environment with on-site meal preparation and culturally responsive programming in Cantonese and Mandarin. Specialized therapies, secure outdoor spaces, and organized community outings support daily engagement and wellbeing.
Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 13, 2026
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Fraserview Retirement Community receives consistently high praise for staff compassion and the warm, home-like atmosphere residents experience. Reviewers highlight staff commitment to personal care and family involvement. One review from 2023 raised concerns about insufficient food portions and inadequate staffing levels.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff are incredibly kind and compassionate
- +Staff become friends with residents and families
- +Staff make residents feel at home with warm caring atmosphere
- +Excellent care for residents over extended stays
- +Staff are welcoming and friendly
- +Staff handle difficult situations with ease and sensitivity
Concerns mentioned in reviews
- -Not enough food provided for seniors
- -Lack of manpower/staffing levels
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.