Fraserview Retirement Community
9580 Williams Road
Richmond, BC V7A1H2
Vancouver Coastal Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Fraserview Retirement Community is a long-term care facility in Richmond, BC with 199 beds, operated by Kaigo Senior Living. The facility provides 3.36 funded direct care hours per resident day. It has a 4.8 out of 5 Google rating based on 12 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Fraserview Retirement Community receives consistently high praise for staff compassion and the warm, home-like atmosphere residents experience. Reviewers highlight staff commitment to personal care and family involvement. One review from 2023 raised concerns about insufficient food portions and inadequate staffing levels.
Sentiment by Topic
What families appreciate
- +Staff are incredibly kind and compassionate
- +Staff become friends with residents and families
- +Staff make residents feel at home with warm caring atmosphere
- +Excellent care for residents over extended stays
- +Staff are welcoming and friendly
- +Staff handle difficult situations with ease and sensitivity
Common concerns
- -Not enough food provided for seniors
- -Lack of manpower/staffing levels
Frequently Mentioned
Recent Reviews
I wish I got my mother in this place. The staff I did meet people. Nice, patient and just the kind of people that you want around your elderly parent
I hear so much about this retirement home and my 95 year old mom is on a waiting list to get it... Praying for her to get in soon 🙏 ❤️ …
Staff are incredibly kind. Thoughtful and become friends. My nana stayed at fraserview for a year. I can't thank them enough for their compassion and hard work on making this care home a real home for people❤️
Owner response
Response from the owner 2 years agoDear Brenna, Thank-you so much for your very kind words and for taking the time to share your comments and experience. It truly was our honour and privilege to be a small part of your Nana's life story. Take care and please do come and visit anytime. Sincerely, Sylvia Warnke Administrator
I would like to thank the staff at Fraserview for their kind and compassionate care of my mother. The staff and residents became extended family for myself and my daughters. A warm and caring atmosphere for my mum. Thank you.
My mother has been staying here for over two or three years. The staff are very friendly and welcoming, and they take excellent care of her. They deserve praise.
My brother has been at Fraserview for just over a year and I find all staff very kind and they took really good care of him. He passed away a few days ago and I went to Fraserview today to pick up all hus stuff. THANKYOU Cynthia for making this so easy for me ❤ Lynne. Highly recommend all the sta...
Owner response
Response from the owner 2 years agoDear Lynne, I want to thank you for taking the time to write a review but most of all, I'd like to personally thank you for sharing your experience. We truly do appreciate your very kind words. Keep well! Sincerely, Sylvia Warnke Site Administrator
Not enough food for senior, lack of manpower..
Owner response
Response from the owner 3 years agoThank you for taking the time to share your concerns. I am disheartened to read your comments about Fraserview and would like the opportunity to speak with you to discuss your concerns. … More
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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