Skip to main content
Long-Term CareHealth Authority

Fellburn Care Centre

6050 Hastings St.

Burnaby, BC V5B1R6

Fraser Health

This facility accepts . Contact your local Health Authority to begin the assessment process.

2.4(24 reviews)Google Maps

Fellburn Care Centre is a 70-bed long-term care facility in Burnaby, operated directly by Fraser Health. The home provides 24-hour nursing care for residents with complex care needs. Fellburn also offers an Adult Day Program for Older Adults, extending structured programming to community seniors as well as residents. Care is coordinated in partnership with residents and their families. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Fellburn Care Centre to ask about the residence itself.

Last verified May 11, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Fraser Health manages placement at Fellburn Care Centre; families should contact Fraser Health intake at 1-855-412-2121 for assessment and admission to publicly funded long-term care beds. The facility is known for specialized dementia care and complex care needs, with secure units for memory care and a multi-cultural staff to support diverse residents. Situated on East Hastings Street in Burnaby, it offers public transit access and free visitor parking. It serves seniors requiring complex care, particularly those with advanced dementia and cognitive impairments. Worth checking if specialized dementia care units match specific needs; ask about current availability and waitlist status through Fraser Health.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
70
Subsidized Beds
70
Operator
Fraser Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishCantoneseMandarinPunjabiTagalogSpanishPolishHindiItalianTaiwaneseVisayanPersian and Korean

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.9 hrs
per resident per day
Food Cost
$13.93
per resident per day
Complaints (Year)
1
Inspections (Year)
4

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy13.5%
Percent of residents receiving recreation therapy25.3%
Percent of residents receiving occupational therapy0.9%
Percent of residents with a worsened pressure ulcer3.0%
Percent of residents with daily physical restraints6.5%
Percent of residents with falls in the last 30 days3.8%
Percent of residents taking nine or more medications44.1%
Percent of residents with four or more emergency room visits1.1%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis31.9%
Off-site food preparationSingle: 19Double: 6

Reviews

2.4
24 Google reviews

Fellburn Care Centre receives mixed reviews with significant concerns about medical care quality and patient safety, including reports of serious health deterioration and patient deaths. While some reviewers praise individual staff members, patient coordinators, and supportive management, others report unresponsive staff, insufficient staffing levels, and inadequate rehabilitation support. Family communication issues and lack of responsive action to concerns are recurring problems.

Based on Google reviews

Sentiment by Topic

food
4.0
staff
2.5
management
2.0
cleanliness
2.0
overall atmosphere
2.5

What families appreciate

  • +Patient coordinators Amanda and Colleen provided excellent communication and professional care
  • +Operations Manager Matt offered practical support including medical bed provision for home care
  • +Staff were friendly, supportive, and flexible with visiting hours
  • +Physiotherapy staff were knowledgeable and engaging with patients
  • +Meals were preferred by some patients compared to hospital food

Concerns mentioned in reviews

  • -Critical medical failures including dangerously high blood sugar, severe dehydration, and unresponsive care leading to patient death
  • -Staff were unresponsive to family concerns and only acted after families became angry
  • -Insufficient staffing levels for the complex care needs of residents
  • -Patients left in bed without mobility support despite facility being designated for rehabilitation
  • -No phone access available for patients in the rehab area to contact family

Frequently Mentioned

medical_care_quality (5)staff_friendliness (4)family_communication (4)meals (2)parking (2)staffing_levels (2)patient_responsiveness (2)rehabilitation_services (2)cleanliness (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims.

Location

Loading map...