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Long-Term CareHealth AuthoritySubsidized

Fellburn Care Centre

6050 Hastings St.

Burnaby, BC V5B1R6

Fraser Health

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

2.4
24 reviews
Google Maps

Fellburn Care Centre is a long-term care facility in Burnaby, BC with 70 beds, operated by Fraser Health. The facility provides 3.87 funded direct care hours per resident day. It has a 2.4 out of 5 Google rating based on 24 reviews

Operator
Fraser Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishCantoneseMandarinPunjabiTagalogSpanishPolishHindiItalianTaiwaneseVisayanPersian and Korean

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.

Reviews

2.4
24 Google reviews

Fellburn Care Centre receives mixed reviews with significant concerns about medical care quality and patient safety, including reports of serious health deterioration and patient deaths. While some reviewers praise individual staff members, patient coordinators, and supportive management, others report unresponsive staff, insufficient staffing levels, and inadequate rehabilitation support. Family communication issues and lack of responsive action to concerns are recurring problems.

Based on Google reviews

Sentiment by Topic

food
4.0
staff
2.5
management
2.0
cleanliness
2.0
overall atmosphere
2.5

What families appreciate

  • +Patient coordinators Amanda and Colleen provided excellent communication and professional care
  • +Operations Manager Matt offered practical support including medical bed provision for home care
  • +Staff were friendly, supportive, and flexible with visiting hours
  • +Physiotherapy staff were knowledgeable and engaging with patients
  • +Meals were preferred by some patients compared to hospital food

Concerns mentioned in reviews

  • -Critical medical failures including dangerously high blood sugar, severe dehydration, and unresponsive care leading to patient death
  • -Staff were unresponsive to family concerns and only acted after families became angry
  • -Insufficient staffing levels for the complex care needs of residents
  • -Patients left in bed without mobility support despite facility being designated for rehabilitation
  • -No phone access available for patients in the rehab area to contact family

Frequently Mentioned

medical_care_quality (5)staff_friendliness (4)family_communication (4)meals (2)parking (2)staffing_levels (2)patient_responsiveness (2)rehabilitation_services (2)cleanliness (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last verified: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.