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Long-Term CareFor-Profit

Eden Care Centre

9100 Charles Street

Chilliwack, BC V2P5K6

Fraser Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

3.8(36 reviews)Google Maps

Eden Care Centre is an 89-bed long-term care home in Chilliwack, British Columbia. All 89 rooms are private single-occupancy, and the home operates in a non-denominational setting. Staff speak eight languages, including English, Dutch, German, Czech, Hungarian, Punjabi, and Hindi. More than half of residents are living with a dementia diagnosis. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Eden Care Centre to ask about the residence itself.

Last verified May 12, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Eden Care Centre is a publicly funded long-term care home in Chilliwack managed through Fraser Health, so placement is handled by the Health Authority rather than by direct private purchase. Fraser Health describes the home as non-denominational and focused on long-term care, with all rooms on one floor in a C-shaped building and enclosed courtyards, which gives it a campus-like feel without being a larger multi-building campus. It sits at 9100 Charles Street in a residential part of Chilliwack, with shops and services within about one kilometre and public transit nearby. The home is also described as wheelchair accessible, with on-site parking available, which may help families who visit often. In terms of care population, Fraser Health and BC Seniors Advocate QuickFacts point to a 89-bed publicly funded long-term care home with single occupancy rooms, and the service profile includes dementia care. Families should ask Fraser Health how the current admission process and waits compare with published context, since BCSA QuickFacts is historical rather than real-time. Worth checking if the home’s non-accredited status in BCSA QuickFacts has been updated, and ask about the latest inspection history, visiting policies, and how complaints are handled.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
89
Subsidized Beds
89
Operator
Fraser Valley Care Centre Management Ltd.

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishDutchGermanCzechHungarianPunjabiHindiTagalog

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.68
per resident per day
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%
Percent of residents receiving recreation therapy14.4%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer0.0%
Percent of residents with daily physical restraints0.0%
Percent of residents with falls in the last 30 days9.7%
Percent of residents taking nine or more medications28.2%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis8.8%
Food prepared on-siteSingle: 89Double: 0

Reviews

3.8
36 Google reviews

Eden Care Centre receives highly polarized reviews with strong praise for frontline staff compassion and cleanliness, but serious concerns about management incompetence, food quality, understaffing, and communication failures in medical situations. Recent reviews highlight critical gaps in resident monitoring and family notification that contributed to adverse outcomes.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
4.2
management
1.8
cleanliness
4.5
overall atmosphere
3.2

What families appreciate

  • +Staff are kind, loving, and hard-working with genuine care for residents
  • +Facility is consistently clean and well-maintained
  • +Prompt response to family requests and issues
  • +Staff treat residents like family members
  • +Residents report feeling content and well-treated

Concerns mentioned in reviews

  • -Food quality is inedible, heavily spiced, and relies on cheap fillers and sugar
  • -Management is incompetent and engages in gaslighting behavior
  • -Critical communication failures regarding resident health changes and lab results
  • -Facility is dangerously understaffed with care staff burnt out and stressed
  • -Unresponsive to phone calls during claimed 24-hour operations

Frequently Mentioned

staff (9)care_quality (8)cleanliness (4)management (3)communication (3)food (2)responsiveness (2)staffing_levels (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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