Dufferin Care Centre
1131 Dufferin St
Coquitlam, BC V3B7X5
Fraser Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Dufferin Care Centre is a long-term care facility in Coquitlam, BC with 153 beds, operated by Retirement Concepts. The facility provides 3.36 funded direct care hours per resident day. It has a 4.2 out of 5 Google rating based on 30 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenities
Services
Reviews
Dufferin Care Centre receives strong praise for its location, cleanliness, staff friendliness, and activities program, with particular recognition for recent management improvements. However, serious concerns have been raised about medical emergency response protocols and nursing assessment failures, including delayed emergency care for a stroke patient and missed infections. Food quality has also been criticized.
Sentiment by Topic
What families appreciate
- +Staff are caring, kind, and cheerful across all levels (nurses, care aids, reception, cleaning)
- +Beautiful location with park-like gardens and walking distance to Coquitlam Centre and restaurants
- +General Manager Christian Bunz provides excellent leadership and regular family communication
- +Clean, well-maintained facility with bright, well-lit hallways
- +Recreation department provides daily activities for residents
Common concerns
- -Critical delay in emergency response to stroke symptoms (6-hour delay before ambulance called despite clear warning signs)
- -Failure to follow established policies and procedures (nurse did not contact Director of Care as required)
- -Low quality food
- -Staff appears burnt out
- -Maintenance issues left unaddressed (broken security door with no signage or instructions)
Frequently Mentioned
Recent Reviews
Such a lovely location! Right on a green belt plus within walking distance of Coquitlam Centre and Starbucks - both places my mom loves to go!
The staff ,usually polite , today the front security door was broken and there was no sign saying how to enter or what to do.Are they lazy or just don’t care, Iam not impressed.
On January 23, 2025 at about 12:50 PM, we received a call from Dufferin Care Centre providing us an update about our mom. We were casually informed that she had been unwell since the morning, first noticed around 7am, 7:30am, or 8am (we’ve yet to receive a consistent timeline). When we asked about s...
Owner response
Response from the owner a year agoHello Briana, We are sorry to hear that this has been your experience. We strive to always provide excellent care and service to our seniors and their loved ones. We would love to speak with you further about your experience so we can learn more. Please feel free to contact our General Manager directly at 604-472-4150.
As far as long term care goes, Dufferin Care Centre is a good facility - clean and well run. All the staff, regardless of their position (from the nurses, care aids, recreation team, admin, greeters/reception, and cleaning staff), care about and do their best for the residents. Everyone is cheerful...
Owner response
Response from the owner a year agoThank you for all your kind words, Jeanie! Dufferin is a great community and the team goes above and beyond for our seniors!
Great staff, great location. My older sister is a resident at Dufferin. We like that it is walking distance from Coquitlam Centre Mall and restaurants. My sister is in a wheelchair and along with my other sister, we’ve taken her for walks to these nearby places. We also love the park-like settings f...
My mom’s admitted October 2022. My first time entering a care centre. Stressed, worried and scared for what’s going to be. From the entrance to her room greeted by Leo, Melissa, Shanna Cherry , Elizabeth and Chris. I hope to spell their …
My mother has been at Dufferin Care Centre since April ‘23 and I wanted to take this opportunity to thank everyone there for taking such good care of her. The staff there is wonderful on all levels. They are caring, kind and cheerful. My highest praise goes to the new General Manager, Christian Bu...
Low quality food and staff seems burnt out.
Owner response
Response from the owner 2 years agoHello Melody, I am saddened to hear that this was your experience with us. We strive to always provide excellent care and service to our seniors, which includes appreciating and protecting our staff! So we would love to speak with you further about your experience so we can learn and grow. Please feel free to contact me directly at 604-552-1166.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last verified: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.