Courtyard Gardens
7051 Moffatt Road
Richmond, BC V6Y 3W2
Vancouver Coastal Health
This is a private-pay provider. You pay directly without a government referral or assessment.
Courtyard Gardens is an assisted living facility in Richmond, BC, operated by Diversicare Canada Management Services Co., Inc.. It has a 4.5 out of 5 Google rating based on 22 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Courtyard Gardens receives consistently high ratings from families and residents, with particular praise for attentive and compassionate staff, cleanliness, food quality, and well-designed facilities. Reviewers note that residents appear happy and well-cared-for, and the facility has demonstrated ability to accommodate residents with complex health needs and provide meaningful community integration.
Sentiment by Topic
What families appreciate
- +Staff knew residents by name and engaged in genuine conversations during tours
- +Residents showed visible happiness and appeared well-cared-for during unplanned interactions
- +Facility successfully transformed quality of life for vulnerable residents with complex needs
- +Food quality was excellent and catering accommodated individual tastes
- +Quick accommodation and compassionate response when residents needed emergency placement
Frequently Mentioned
Recent Reviews
He needed a home, a community, care, respect/dignity; my vulnerable friend had lost his hearing and communication ability, was an introverted man who had no close family, experienced serious health changes, was evicted unfairly and didn't know where to turn. He had been generous and kind and selfles...
Owner response
Response from the owner 7 months agoHi Maureen, thank you so much for taking the time and sharing this. We’re truly honoured to have been part of your friend’s life and so glad he found comfort, care, and connection here at Courtyard Gardens. Your kind words mean a lot to our whole team—it was a privilege to support him and to celebrate his life with you.
Response from the owner
Owner response
Response from the owner 9 months agoHi there, thank you for taking the time and leaving a 5-star review!
Went for a tour with my mom and found the facility very clean, organized, and well laid-out in terms of facilities. The staff was friendly and importantly, the residents appeared well taken-care-of and happy, even with the unplanned interactions. In particular, the community relations manager was ...
Owner response
Response from the owner 9 months agoHi Frank, thank you so much for your kind words and for taking the time to share your experience. We’re so glad to hear you and your mom felt welcomed and that the cleanliness, layout, and care stood out during your visit. We hope to see you both again soon!
Recently I have been looking and touring retirement residences for my parents. Courtyard gardens in particular stood out to us and the staff are very attentive, kind, and compassionate. Lauren gave us an exceptional tour and answered all of …
Owner response
Response from the owner a year agoHi Christin, thank you so much for your kind words! Our team strives to provide compassionate and attentive service, and we're glad that came through during your visit. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for considering us for your parents' future home!
Response from the owner
Owner response
Response from the owner a year agoHi there, we noticed your rating and would appreciate the opportunity to learn more about your experience. Your feedback is important to us, and we’d love to discuss any concerns you might have. Please feel free to reach out to our General Manager directly at gm.cyg@verveseniorliving.com.
I recently had the pleasure of visiting Courtyard Gardens Retirement Home, and I must say it exceeded every expectation, my mother will be in amazing hands. From the moment you enter, the atmosphere is warm and welcoming, with beautifully landscaped gardens and a thoughtfully designed interior that ...
Owner response
Response from the owner a year agoHi Lisa, thank you so much for your kind words! Our team strives to create a warm and welcoming environment, so it’s wonderful to know you felt that from the moment you walked in. We’re honoured to be entrusted with your mother’s care and look forward to making her feel right at home. Your recommendation means a lot to us!
Response from the owner
Owner response
Response from the owner 2 years agoHi there, we appreciate the 5-star review! Thank you.
This Facility is very clean and comfortable with many amenities. The staff are wonderful caring people. My father in law has been very happy here
Owner response
Response from the owner 3 years agoMany thanks Carol! Our amazing team members do a great job taking care of everything at Courtyard Gardens!
Response from the owner
Owner response
Response from the owner 3 years agoThank you for leaving a 5-star rating!
Many thanks to Camile Nunes and the whole team. My father was able to spend 3 wonderful years there. He often said to me that this is the most beautiful place in the world. Excellent food was very important to him. He also really appreciated the all-round support. My father passed away last month. S...
Owner response
Response from the owner 3 years agoHi Edward, we send our sincere condolences on the passing of your father. To know that we made the last few years special for your father is truly heartwarming. Thank you for taking the time to leave a warm and heartfelt review.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
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