Comox Valley Seniors Village
4640 Headquarters Rd.
Courtenay, BC V9N7J3
Vancouver Island Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Comox Valley Seniors Village is a long-term care facility in Courtenay, BC with 136 beds, operated by Retirement Concepts. The facility provides 3.36 funded direct care hours per resident day. It has a 3.7 out of 5 Google rating based on 26 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenities
Services
Reviews
Comox Valley Seniors Village receives consistently positive reviews highlighting staff dedication, quality dementia care, and diverse daily activities. Reviewers praise the home-like atmosphere, family involvement in care, and staff willingness to go beyond standard duties. All seven reviews gave five-star ratings with no complaints mentioned.
Sentiment by Topic
What families appreciate
- +Staff treat residents with dignity, compassion and love in dementia care
- +Staff go beyond job duties and are patient and kind
- +Diverse daily activities including music therapy, pet therapy, recreational programs, and community outings
- +Facility feels like a home rather than an institutional setting
- +Excellent communication with families and welcoming approach to family involvement in care
Frequently Mentioned
Recent Reviews
I have only praise for the Comox Valley Seniors Village and their wonderful staff, from the greeters to the care personnel. My mom has been a resident in the special care dementia section for more than three years. She is treated with so much dignity, compassion and love. Her care is excellent. ...
Owner response
Response from the owner 11 months agoThank you so much for the kind words! Our team works so hard to make our community the best it can be for our residents, so your review means a great deal to us!
We are so incredibly happy with the care of our Mom at Comox Valley Seniors Village Long Term Care. The staff are wonderful, kind and so consistent with their care. The facility is bright and lively and there are so many activities each day for the residents to be involved in, including outings to...
The care workers and nurses are truly angels at work and we cannot say enough about staff / managers that go out of their way to help make our loved ones at home!
I have lived in the Comox Valley for my entire life and I have heard whispers through the years. What I have witnessed is a staff that is dedicated to making their residents have a safe, fun and updated facility. They have done an amazing job of including the community and expanding their programs f...
Wonderful Care Aides,that are so kind, patience and just go beyond their job duties. My mother enjoyed living there for 2.5 yrs. Every one from top management (Miranda) and maintenance men and kitchen/dining room were just wonderful. I hope I haven't forgotten anyone as they all were sO great to my...
My experience at CVSV has always been very good. I feel like I can participate as a partner in care. I have been welcomed to stay for meals and participate in events. Staff are accommodating and have a good rapport with the residents.
Owner response
Response from the owner 3 years agoHi Karen, this is so great to hear! thank you for taking the time to share.
Comox Senior Village went out of their way to ease my grandmother and our family into long term care. She was taken care of and their communication was excellent. They take the time to get to know everyone that lives there and their families, their support means so much to us. I highly recommend the...
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
Use either Contact button — top or bottom of the page — to call, email, or visit their site.
This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last verified: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.