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Long-Term CareFor-Profit

Comox Valley Seniors Village

4640 Headquarters Rd.

Courtenay, BC V9N7J3

Island Health

Contact details available

This facility offers both and spaces. Availability varies.

3.7(26 reviews)Google Maps

Comox Valley Seniors Village is a 136-bed long-term care home in Courtenay, British Columbia. Operated by Retirement Concepts, the campus also includes assisted living and independent living, allowing couples to remain together as care needs change. Suite types include studios, one-bedroom, and two-bedroom options with kitchenettes, ensuite bathrooms, and balconies. Staff speak English, Filipino, French, and German. The home holds CARF accreditation. Comox Valley Seniors Village offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Comox Valley Seniors Village directly.

Last verified May 12, 2026 · operator website

What families should know

Placement through Island Health — publicly funded placement

Comox Valley Seniors Village is part of a larger seniors’ campus, so long-term care residents are in a setting that also includes assisted and independent living. Suites typically feature kitchenettes and private bathrooms, and many have balconies that offer additional personal space. Residents have access to shared lounges and dining areas where meals are served and social interaction is encouraged. The mixed campus design can help couples or close family members stay on the same site even if they need different levels of support.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 18, 2026

Total Beds
136
Subsidized Beds
104
Operator
Retirement Concepts

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchFilipinoGerman

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.36
per resident per day
Complaints (Year)
13
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy4.7%
Percent of residents receiving recreation therapy55.0%
Percent of residents receiving occupational therapy3.8%
Percent of residents with a worsened pressure ulcer2.5%
Percent of residents with daily physical restraints2.8%
Percent of residents with falls in the last 30 days16.7%
Percent of residents taking nine or more medications49.1%
Percent of residents with four or more emergency room visits1.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis2.1%
Food prepared on-siteSingle: 136Double: 0

Reviews

3.7
26 Google reviews

Comox Valley Seniors Village receives consistently positive reviews highlighting staff dedication, quality dementia care, and diverse daily activities. Reviewers praise the home-like atmosphere, family involvement in care, and staff willingness to go beyond standard duties. All seven reviews gave five-star ratings with no complaints mentioned.

Based on Google reviews

Sentiment by Topic

food
4.0
staff
5.0
activities
5.0
management
5.0
overall atmosphere
5.0

What families appreciate

  • +Staff treat residents with dignity, compassion and love in dementia care
  • +Staff go beyond job duties and are patient and kind
  • +Diverse daily activities including music therapy, pet therapy, recreational programs, and community outings
  • +Facility feels like a home rather than an institutional setting
  • +Excellent communication with families and welcoming approach to family involvement in care

Frequently Mentioned

staff (7)care_quality (7)activities_programs (5)atmosphere (3)family_communication (3)dining (2)management (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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