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Long-Term CareFor-Profit

Clayton Heights Care Community

18788 71st Avenue

Surrey, BC V4N6L9

Fraser Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

4.7(20 reviews)Google Maps

Clayton Heights Care Community is a 131-bed publicly funded long-term care home in Surrey, BC, operated by Park Place Seniors Living. All beds are funded through Fraser Health. The home provides 24-hour nursing care for residents with complex medical and personal care needs, including dementia care. The home follows a person-centred social model, with care organized into three specialized programs. On-site services include a hair salon, dental care, optometry, audiology, and chaplaincy. The residence is within walking distance of shopping, public transit, and recreational trails. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Clayton Heights Care Community to ask about the residence itself.

Last verified May 11, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Fraser Health manages placement for the 131 publicly funded long-term care beds at Clayton Heights Care Community, with families needing to contact the health authority for assessment and waitlist admission since the facility has no direct community non-urgent admissions; BCSA QuickFacts reports admission waits average 65 days. This long-term care home is known for three distinct care delivery programs to specialized populations, a multi-cultural environment, and neighbourhoods built around courtyards. Nestled in the residential Clayton Heights area of Surrey, it offers walkable access to local shops, amenities, public transit, parks, and trails. It serves residents needing complex care in a Person-Centered Social Model emphasizing ability and wellness. Worth checking if specialized programs fit specific needs, ask about current waitlist status, and verify accreditation and inspection history with Fraser Health or the facility.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
131
Subsidized Beds
131
Operator
Park Place Seniors Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishGermanFijianHindiPunjabiTagalogVietnameseMandarinCantonese

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$8.41
per resident per day
Complaints (Year)
1
Inspections (Year)
3

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.2%
Percent of residents receiving recreation therapy10.9%
Percent of residents receiving occupational therapy12.8%
Percent of residents with a worsened pressure ulcer0.5%
Percent of residents with daily physical restraints0.2%
Percent of residents with falls in the last 30 days4.5%
Percent of residents taking nine or more medications45.0%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis19.9%
Food prepared on-siteSingle: 131Double: 0

Reviews

4.7
20 Google reviews

Clayton Heights Care Community receives consistently positive reviews from families, with particular praise for staff friendliness and professionalism. The facility is described as beautiful and well-maintained, with residents reportedly settling quickly into their new environment. Multiple reviewers highlight specific staff members and note that their family members feel safe, comfortable, and well-cared for.

Based on Google reviews

Sentiment by Topic

staff
4.9
activities
4.0
management
4.8
cleanliness
4.5
overall atmosphere
4.9

What families appreciate

  • +Staff are friendly, kind, calm and always quick to offer assistance
  • +Paige (client services coordinator) is very professional, efficient and knowledgeable
  • +Facility is beautiful, warm, welcoming and immaculately maintained
  • +Residents feel comfortable, safe and settled quickly in their new environment
  • +Staff members greet visitors and make positive personal connections with residents and families

Frequently Mentioned

staff_quality (8)facility_appearance (4)welcoming_atmosphere (4)resident_adjustment (3)family_peace_of_mind (3)specific_staff_names (3)safety (2)location (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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