Chartwell Langley Gardens
8888 202nd Street
Langley, BC V1M4A7
Fraser Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Chartwell Langley Gardens is a long-term care facility in Langley, BC with 92 beds, operated by Chartwell Retirement Residences. The facility provides 3.36 funded direct care hours per resident day. It has a 4.8 out of 5 Google rating based on 83 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
This facility doesn't have enough reviews yet for a detailed breakdown. As more families share their experiences, we'll add a summary here.
Recent Reviews
My mom spent 3 years at Chartwell Langley Gardens…a wonderful place surrounded by kind, compassionate and caring staff. The food and services were very good, and the residents were well supported. She recently had to move to long term care, but our family will always be grateful for the special peo...
Owner response
Response from the owner 2 months agoThank you for your heartfelt review, Joanne! We're thrilled to hear about your mom's positive experience and the compassion of our team. It means so much to us that we could make a difference in her life. Wishing you and your family all the best in this new chapter.
My mom spent four years at Charwell in Langley. It was a wonderful place with great staff excellent food. Near the end she was getting dementia and they were so kind and looked after her so well until we could get her into full-time care. I highly recommend Charwell to anyone looking for a good plac...
Owner response
Response from the owner 4 months agoThank you for sharing your experience, Roy! We're glad to hear that your mom received such compassionate care during her time with us. Our team is dedicated to providing a supportive environment, and it’s wonderful to know we could help during that challenging period. Your recommendation means a lot!
Response from the owner
Owner response
Response from the owner 10 months agoHi Gerry, Thank you for taking the time to rate us! We'd love to know more about what made it a great experience for you. If you get a chance to update your review, please let us know!
*Update* Shortly following this review I was invited to meet in person with the GM and Assistant GM and have been in regular contact with the Director. They committed to making changes to their procedures and have followed through. Greatly appreciated! Extremely disappointed with new general manager...
Owner response
Response from the owner a year ago Dear K Fleming, Thank you for taking the time to leave a review. We take your concerns seriously and remain committed to prioritizing the safety and well-being of our residents. I would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to me directly at tmorison@chartwell.com . Thank you, Tammy Morison, Senior Director of Operations and Sales West.
Good service Highly recommended company
Owner response
Response from the owner 9 months agoThanks, cwesi! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot, and we appreciate your support!
Chartwell Langley Gardens has been a great place to have my mother-in-law. They have been attentive to her needs and in urgent situations always kept us up to date and called us if they had concerns or emailed if it could wait to the …
Owner response
Response from the owner 11 months agoKaren, thank you for your wonderful feedback! We’re thrilled to hear that your mother-in-law is receiving such attentive care. The team work hard to ensure everything runs smoothly. Your recommendation means a lot to us!
My mother was living in Chartwell Langley Gardens in the Village Square building for about 3 years. She has been very happy there and the staff were wonderful to her. Irene and the care team have always been thoughtful, patient, helpful and kind, mum would have been lost without them and so would I...
Owner response
Response from the owner a year agoKaren, thank you for sharing such heartfelt feedback! We're thrilled to hear about your mother's positive experience at Chartwell Langley Gardens. Our team is dedicated to providing compassionate care, and it's wonderful to know that they made a difference in both your lives. We appreciate your support!
We just wanted to say a big "Thank you" to Jeannette and the team in Long Term Care. You were so very helpful in helping us set up for Mom and Dad's 60th Wedding Anniversary party. The room decorations were beautiful! Your help in getting Mom dressed and ready was above and beyond what we expecte...
Owner response
Response from the owner a year agoHi Kim! We're thrilled to hear about your wonderful experience with our team at Chartwell Langley Gardens. It was our pleasure to assist with your parents' special day. We appreciate your kind words and are so glad we could help make the celebration memorable for your family. Thank you!
Staff at Langley Gardens have a heart and really make a difference. My mom lives there and recently broke her hip and everybody has been so caring and helpful during her recovery. Specifically Tammy the area manager who is always very accommodating, and Matt the maintenence manager - who is an absol...
Owner response
Response from the owner a year agoThank you so much for taking the time to share your positive experience with us, Paula! We're thrilled to hear that your mom is receiving exceptional care from our team at Langley Gardens. We strive to provide a safe and caring environment for all residents.
We were contacted by Chartwell Gardens in Langley at a time when the family was in deep crisis. Dad had just passed, mom was sliding physically and mentally and I lived in Vancouver, making it awfully difficult to look after her. I was looking at 24/day care which would have bankrupted us while the ...
Owner response
Response from the owner a year ago637man, thank you for sharing your heartfelt experience with Chartwell Langley Gardens. We are so glad to hear that your mom is thriving in our Memory Living facility. Our dedicated staff strives to create a nurturing environment for all residents, and we are grateful for your kind words.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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