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Long-Term CareFor-Profit

Chartwell Crescent Gardens

1222 King George Boulevard

Surrey, BC V4A9W6

Fraser Health

Contact details available

This facility offers both and spaces. Availability varies.

4.9(64 reviews)Google Maps

Chartwell Crescent Gardens is a 75-bed long-term care home in Surrey, BC, operated by Chartwell. The home includes 53 publicly funded Fraser Health beds and 22 private-pay beds, and provides 24-hour nursing care for residents with complex medical and personal care needs. The residence is part of a campus that also offers independent and assisted living. A private courtyard with mature trees and raised garden beds, a woodworking shop and craft room, and chef-prepared dining are available on site. The home is located in South Surrey near Peace Arch Hospital. Chartwell Crescent Gardens offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Chartwell Crescent Gardens directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Chartwell Crescent Gardens adds a smaller dedicated long-term-care neighbourhood with a coded entrance, bright sunroom, shared patios and balconies, and lounge and dining areas for gathering.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds
75
Subsidized Beds
53
Operator
Chartwell

Languages Spoken

English

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$15.24
per resident per day
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy27.0%
Percent of residents receiving recreation therapy12.3%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer0.4%
Percent of residents with daily physical restraints3.2%
Percent of residents with falls in the last 30 days15.0%
Percent of residents taking nine or more medications52.7%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis10.3%
Food prepared on-siteSingle: 69Double: 3

Reviews

4.9
64 Google reviews

Chartwell Crescent Gardens receives overwhelmingly positive reviews praising staff for genuine compassion and personal attention to residents. Reviewers consistently highlight quality meals, diverse activities, clean facilities, and effective communication with families. One negative review describes the facility as dirty, contrasting sharply with the preponderance of accounts praising cleanliness and maintenance.

Based on Google reviews

Sentiment by Topic

food
4.8
staff
4.9
activities
4.8
management
4.9
cleanliness
4.8
overall atmosphere
4.9

What families appreciate

  • +Staff members consistently demonstrate genuine compassion and personal connection with residents, joking, dancing, and hugging with them
  • +Care team communication with families is prompt and exceptional, especially during health concerns and end-of-life situations
  • +Spacious, clean rooms that feel like living spaces rather than hospital rooms, with large bathrooms for showering and toileting
  • +Diverse daily activities and social programs including music performances, seasonal events, bus outings, games, and organized fitness activities
  • +Staff recognize residents by name immediately and maintain attentiveness through regular check-ins both for care purposes and emotional connection

Concerns mentioned in reviews

  • -Facility described as awful, dirty, and disgusting

Frequently Mentioned

staff_compassion_and_care (32)activities_and_programs (20)long_term_residency (15)management_and_communication (15)family_experience (12)cleanliness_and_facility_maintenance (12)food_quality (8)end_of_life_care (8)room_quality_and_comfort (8)transition_to_care (6)independent_living (5)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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