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Long-Term CareFor-Profit

Casa Mia

1920 SW Marine Drive

Vancouver, BC V6P6B2

Vancouver Coastal Health

Contact details available

This facility offers both and spaces. Availability varies.

4.5(37 reviews)Google Maps

Casa Mia is a 90-bed long-term care home in Vancouver, British Columbia, operated by The Care Group in partnership with Vancouver Coastal Health. It offers a mix of publicly funded and private-pay beds for adults who require 24-hour nursing care and daily living support in a residential setting. The home provides long-term residential care for older adults, including residents living with dementia who need secure, structured support. Many beds are funded through the health authority, while a portion are available on a private-pay basis arranged directly with the operator. Casa Mia is located in a restored heritage estate and includes shared dining and social spaces, recreation areas, and outdoor patios. Residents have access to onsite therapeutic and recreational programming such as music, creative activities, and restorative exercises that support physical and social well-being.

Last verified May 18, 2026 · operator website

What families should know

Placement through Vancouver Coastal Health — publicly funded placement

Casa Mia adds a heritage estate setting with a grand dining area, ballroom, recreation areas and large outdoor patios on each floor, plus restorative programs, music therapy, creative classes, garden and horticultural activities and pet visits.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds
90
Subsidized Beds
66
Operator
The Care Group

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchSpanishPortugueseCroatianMandarinCantoneseTagalogFilipino

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Complaints (Year)
1
Inspections (Year)
3

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy10.5%
Percent of residents receiving recreation therapy7.5%
Percent of residents receiving occupational therapy73.9%
Percent of residents with a worsened pressure ulcer1.4%
Percent of residents with daily physical restraints1.6%
Percent of residents with falls in the last 30 days10.6%
Percent of residents taking nine or more medications40.2%
Percent of residents with four or more emergency room visits3.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis18.4%
Food prepared on-siteSingle: 88Double: 1

Reviews

4.5
37 Google reviews

Casa Mia receives polarized reviews with most praising the facility's cleanliness, activities, and frontline staff warmth and professionalism. However, several reviewers report significant concerns about management responsiveness, with specific complaints about rudeness during inquiries and poor communication. Families who had residents in care generally report satisfaction, while those attempting to inquire about services describe frustration with administrative interactions.

Based on Google reviews

Sentiment by Topic

staff
4.3
activities
4.5
management
2.5
cleanliness
4.5
overall atmosphere
3.5

What families appreciate

  • +Exceptional care and dignity for residents
  • +Staff friendly, helpful, and genuinely enjoy their work
  • +Clean, bright, and welcoming facility with villa-like feel
  • +Vibrant activities and engaging social environment
  • +Strong capability in dementia and specialized care
  • +Professional staff members Annie and Holly went above and beyond

Concerns mentioned in reviews

  • -Owner/operator described as rude and arrogant
  • -Business director unfamiliar with memory care services and dismissive
  • -Poor phone communication with transfers to voicemail and disconnections
  • -Claims that residents' and families' rights are removed once admitted
  • -Described as having a cold atmosphere despite beautiful appearance

Frequently Mentioned

staff_quality (8)atmosphere (5)facility_appearance (5)management_interactions (3)activities (2)cleanliness (2)dementia_care (2)customer_service (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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