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Casa Loma Seniors Village

4646 Headquarters Road

Courtenay, BC V9N 7J3

Vancouver Island Health

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This is a private-pay provider. You pay directly without a government referral or assessment.

Casa Loma Seniors Village is an assisted living facility in Courtenay, BC, operated by Retirement Concepts/West Coast Seniors Housing Mgmt. It has a 4.3 out of 5 Google rating based on 6 reviews.

Operator
Retirement Concepts

Care Types

assisted living

Languages Spoken

English

Quality & Safety

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents taking nine or more medications51.9%
Percent of residents with four or more emergency room visits18.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis7.4%
Food prepared on-site

Reviews

This facility doesn't have enough reviews yet for a detailed breakdown. As more families share their experiences, we'll add a summary here.

4.3Google Rating (6 reviews)

Recent Reviews

Patricia Emsley1 month ago

If I lived there I would love nothing better.

Sherry Hensley1 year ago

My Mother now has been residing at Casa Loma now for exactly a year. I can't say enough of how impressed I am with the care and how friendly everyone is. Yesterday, BEING SUNDAY my Mom's fridge broke down and was not cooling. We called and reported it to the reception and within an hour Gordon ( Rep...

Sarah Sullivan2 years ago
Chris Patterson6 years ago

The food sucks

Owner response

Response from the owner 6 years agoHello Chris, at Casa Loma Seniors Village we are dedicated to not only offering nutritional food but delicious meals to our residents that also comply with their dietary needs and restrictions. If you would like to share your feedback and discuss our meal options, please don’t hesitate to call our community manager directly at (250) 897-1033. Have a great day.

Dionne6 years ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

Location

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Contact

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