Cartier House Care Centre
1419 Cartier Avenue
Coquitlam, BC V3K2C6
Fraser Health
This facility accepts . Contact your local Health Authority to begin the assessment process.
Cartier House Care Centre is a 78-bed long-term care home in Coquitlam, BC, operated by Park Place Seniors Living. Operating since 1974, the home provides support for residents living with Alzheimer's disease and dementia and offers 30 single-occupancy and 24 double-occupancy rooms. A pet-friendly policy permits visiting animals with proof of vaccination, and house birds are maintained on-site. On-site amenities include a bathing spa, pharmacy, yoga and exercise programs, and religious services. Staff speak Tagalog, Cantonese, Mandarin, Hindi, Punjabi, and Romanian alongside English. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Cartier House Care Centre to ask about the residence itself.
Last verified May 12, 2026 · operator website
What families should know
Placement through Fraser Health — publicly funded placement
Fraser Health manages placement for Cartier House Care Centre’s publicly funded long-term care beds, accessed through a case manager—contact Fraser Health Authority at 604.519.8500 to begin. This three-storey home is known for its supportive environment with dementia and Alzheimer’s support, communal spaces on each floor, a bathing spa, and onsite pharmacy. It sits in a quiet Coquitlam residential area with easy highway and public transit access, lighted grounds, and street parking. BCSA QuickFacts reports 2023/24 low therapy utilization, suggesting a care population with stable needs; ask Fraser Health how current waits compare to the reported 246-day average. Ask about availability, scooter policies, and onsite services, as it’s accredited until November 2026.
Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Cartier House Care Centre receives overwhelmingly positive feedback for staff care quality, responsiveness, and communication with families. However, one detailed review raises significant concerns about facility maintenance, food quality, laundry damage, and climate control issues. The majority of reviewers praise the genuinely caring approach of staff, though facility infrastructure appears to be a point of contention.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff show genuine care and attention to patients, especially when unwell
- +Immediate reporting of any health issues, no matter how small
- +Clear and consistent communication with families about resident needs and health concerns
- +Staff are polite, patient, and friendly with excellent bedside manner
- +Smooth and welcoming transition process for new residents
Concerns mentioned in reviews
- -Food is inedible and prepared by inept kitchen staff
- -Industrial laundry machines destroy residents' garments
- -Rooms are too hot in summer with no air conditioning
- -Poor heating that often doesn't work in winter
- -Facility appears unkept and run down
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
