What type of care does Brookside Lodge offer?

Brookside Lodge is a Long-Term Care facility offering long term care, dementia care in Surrey, BC.

How much does Brookside Lodge cost per month?

Brookside Lodge offers 102 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Brookside Lodge rated?

Brookside Lodge has a 3.1 out of 5 star rating based on 18 Google Reviews.

Where is Brookside Lodge located?

Brookside Lodge is located at 19550 Fraser Highway, Surrey, BC V3S6K5, within the Fraser Health region.

What is the bed capacity at Brookside Lodge?

Brookside Lodge has 116 beds, including 102 subsidized beds.

What amenities does Brookside Lodge offer?

Brookside Lodge offers Dining, Fitness, Salon, Garden / Patio, Parking and 2 more amenities.

Which health authority oversees Brookside Lodge?

Brookside Lodge is overseen by Fraser Health in British Columbia.

What care specializations does Brookside Lodge have?

According to BC Seniors Advocate, Brookside Lodge offers dementia and memory care. Brookside Lodge provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-Profit

Brookside Lodge

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

19550 Fraser Highway

Surrey, BC V3S6K5

Fraser Health

This facility offers both and spaces. Availability varies.

3.1(18 reviews)

Brookside Lodge is a 116-bed long-term care home in Surrey, BC, operated by Sienna Senior Living. The home includes 102 publicly funded Fraser Health beds and 14 private-pay beds, providing 24-hour nursing care for residents with complex medical and personal care needs, including dementia care. The home is organized into small neighbourhoods designed to promote community and wellness. Staff speak six languages including Punjabi, Cantonese, and Hindi. Palliative care and physiotherapy services are available on site. Brookside Lodge offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Brookside Lodge directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Brookside Lodge adds proximity to shops, restaurants, cultural centres and Willowbrook Shopping Centre, with relaxing indoor lounges and outdoor courtyards for visits.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds

116

Subsidized Beds

102

Operator

Sienna Senior Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishSpanishHindiCantonesePunjabiFilipino

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$9.21

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy6.0%

Percent of residents receiving recreation therapy75.2%

Percent of residents receiving occupational therapy0.0%

Percent of residents with a worsened pressure ulcer2.4%

Percent of residents with daily physical restraints2.9%

Percent of residents with falls in the last 30 days9.5%

Percent of residents taking nine or more medications46.5%

Percent of residents with four or more emergency room visits2.6%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis13.0%

Food prepared on-siteSingle: 106Double: 5

Reviews

3.1

18 Google reviews

Reviews reveal a divided experience at Brookside Lodge. Some families report exceptional end-of-life care and dedicated staff, while others describe serious concerns including financial mismanagement, denial of resident autonomy, lack of transparency about trust funds, and alleged failure to provide emergency intervention in a choking incident. Multiple reviewers explicitly advise against placing loved ones at this facility.

Based on Google reviews

Sentiment by Topic

staff

3.5

management

1.5

overall atmosphere

2.0

What families appreciate

+Staff showed love and care to residents
+Staff treated mother with care and respect during end-of-life care
+Staff work hard around the clock
+Facility provided a peaceful home environment

Concerns mentioned in reviews

-Management engaged in financial mismanagement and overcharging residents
-Residents denied independence to use their own bank cards or obtain receipts for purchases
-Management refused to disclose financial information about resident trust funds
-Alleged failure to provide CPR and emergency intervention when resident was choking
-Management denied resident wishes regarding care decisions and was manipulative

Frequently Mentioned

staff_quality (5)financial_management (3)end_of_life_care (2)resident_autonomy (2)facility_systems (1)emergency_response (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.