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Long-Term CareNon-ProfitSubsidized

Broadway Lodge

1377 Lamey's Mill Rd

Vancouver, BC V6H3S9

Vancouver Coastal Health

CareCompare Verified

This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

Broadway Lodge is a long-term care facility in Vancouver, BC with 114 beds, operated by Broadway Pentecostal Care Association. The facility provides 3.36 funded direct care hours per resident day. It has a 4.1 out of 5 Google rating based on 38 reviews.

Total Beds
114
Subsidized Beds
114
Operator
Broadway Pentecostal Care Association

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

PunjabiTagalogVietnameseMandarinCantoneseSpanishFarsiHindiRussianFrenchBengaliTamil

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$11.42
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,084
client rate
Complaints (Year)
1
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.7%
Percent of residents receiving recreation therapy16.7%
Percent of residents receiving occupational therapy0.7%
Percent of residents with a worsened pressure ulcer1.5%
Percent of residents with daily physical restraints8.0%
Percent of residents with falls in the last 30 days10.5%
Percent of residents taking nine or more medications50.5%
Percent of residents with four or more emergency room visits4.1%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis44.6%
Food prepared on-siteSingle: 114Double: 0

Reviews

4.1
38 Google reviews

Broadway Lodge receives strong praise for its caring staff, well-maintained facility, convenient location near Granville Island, and daily programming. However, a serious 2022 incident involving alleged neglect and subsequent management unresponsiveness raises significant concerns about accountability and follow-through on quality issues.

Sentiment by Topic

food
4.5
staff
4.2
activities
4.0
management
1.5
cleanliness
4.5
overall atmosphere
4.0

What families appreciate

  • +Staff are extremely caring and kind
  • +Lots of programs every day
  • +Location near Granville Island and seawall
  • +Well-prepared food
  • +Facility is nice and clean

Common concerns

  • -Nurses ignored and neglected resident for days in 2022
  • -Management unresponsive to family concerns for three years
  • -Vague indication of decline in quality ('not a good place anymore')

Frequently Mentioned

staff (5)location (3)food (2)activities (1)management (1)cleanliness (1)care_quality (1)

Recent Reviews

Barry Stuart7 months ago

Excellent care! The staff are extremely caring and kind. The location close to the seawall and Granville Island allow for family walks

Owner response

Response from the owner 6 months agoHi Barry. Thank you for your wonderful review! Have a wonderful day.

Jason9 months ago
Julian van Blankenstein11 months ago

In 2022, the nurses ignored and neglected my father for days, allowing him to wither and die. The director told us he'd talk about what happened. It's three years later and we're still waiting.

Papa Paolo1 year ago

Not a good place anymore

Scott Dixon1 year ago

Great, caring staff. Lots of programs every day. Ideal location near Granville Island. Bus stops are right outside. Recommend most highly.

Rachael Whonnock1 year ago
Victor Vee1 year ago
LAU & ELL Kim2 years ago
Ramona Formanek2 years ago

My stepfather is there. I love the staff and him very much! ❤️

Nelson Kao (NK)2 years ago

I nice and clean health care facility that care about their residents and also their families. The location is great, the food is well-prepared, the staff is amazingly friendly.

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

Location

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Contact

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