Bellevue Park Senior Living
2882 272 Street
Aldergrove, BC V4W3J9
Fraser Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Bellevue Park Senior Living is a long-term care facility in Aldergrove, BC with 120 beds, operated by Bellevue Park Ltd.. It has a 3.5 out of 5 Google rating based on 13 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Bellevue Park Senior Living has a new, attractive building and receives praise for friendly staff and good communication with families. However, multiple recent reviews describe serious concerns including inadequate care levels for residents needing assistance, unsafe discharge practices, insufficient staffing, and billing disputes. Several reviewers report management prioritized resident discharge over care provision when care needs increased.
Sentiment by Topic
What families appreciate
- +Brand new and beautiful building
- +Excellent communication with families about resident concerns and condition changes
- +Friendly and amazing staff
- +Excellent security
- +Quality food and dining
Common concerns
- -Forced resident discharge with short notice when additional care needs arose
- -Inadequate staffing levels for resident needs
- -Management instructed staff to reduce care to specific residents to force discharge
- -Lack of supervision allowing resident with Alzheimer's to leave facility unsupervised at night
- -Unauthorized billing practices including charging full month payment for days resident was not present
Frequently Mentioned
Recent Reviews
If I could give negative stars I would. The way this place kicked my mom out and took our money even when she wasn’t there is absurd. If they don’t have enough nurses or staff they shouldn’t be accepting residents only to let them go short notice. We had to move our mom out, sell all her furniture f...
Owner response
Response from the owner a week agoHi Michelle, We are truly sorry to hear how distressing this experience has been for you and your family. Transitions in care — especially when your loved one is living independently — are incredibly emotional, and we recognize how difficult this time must have been. The safety and well-being of our residents are always our highest priority, and we take concerns like the ones you’ve shared very seriously. Decisions regarding changes in residency are never made lightly and are guided by clinical assessments and safety considerations and our team involves families every step of the way. Because of privacy legislation, we are unable to discuss individual circumstances publicly. However, we would sincerely welcome the opportunity to review your concerns directly and ensure that all matters were handled appropriately and in accordance with policy.
I’m very disappointed with my experience at this senior living centre. The overall level of care was lacking, and the living quarters were not well maintained. When concerns or problems came up, staff often appeared undertrained or unwilling to help. Instead of working toward solutions or showing a...
Owner response
Response from the owner a week agoHi Michael, We are truly sorry to hear how distressing this experience has been for you and … More
I would not recommend this place to anyone or anyone’s loved ones. The owner does not care about the residents well being and only looks at them as $ signs. My mom lived here for just a little over a year in independent living we were told this could be her forever home. When she needed more care t...
Owner response
Response from the owner a week agoHi Jacqueline, We are truly sorry to hear how distressing this experience has been for you and your family. Transitions in care — especially when your loved one is living independently — are incredibly emotional, and we recognize how difficult this time must have been. The safety and well-being of our residents are always our highest priority, and we take concerns like the ones you’ve shared very seriously. Decisions regarding changes in residency are never made lightly and are guided by clinical assessments and safety considerations and our team involves families every step of the way. Because of privacy legislation, we are unable to discuss individual circumstances publicly. However, we would sincerely welcome the opportunity to review your concerns directly and ensure that all matters were handled appropriately and in accordance with policy.
My auntie is 99 years old and will be residing here until she moves to heaven. It's a brand new and beautiful building with EXCELLENT STAFF, facilities, and security. They are SO GOOD at communicating with the resident's loved ones if there's any concern, change of condition, or even if the reside...
Owner response
Response from the owner 9 months agoHi Lori, thank you so much for your review. We’re truly honoured to have your auntie as part of our community, and it means the world to hear that she - and your family - feel so supported here. … More
Beautiful building but they are not taking any Fraser Health referrals and have not for almost a year. If you can afford private then it's the place for you, if not you're out of luck!
Absolutely beautiful building and everyone is so friendly!
Owner response
Response from the owner a year agoThank you for your review! We're delighted to hear that you love the building and felt the warmth of our community. If there's anything we can do to make your experience even better, please let us know - we’d love to welcome you back anytime!
Nicest facility, amazing staff, awesome food. My grandparents have never been happier. Can’t wait to send my parents here as soon as possible.
Owner response
Response from the owner a year agoThank you so much for your kind words! We’re thrilled to hear that your grandparents are happy here and that you’ve had such a positive experience. We look forward to welcoming your parents when the time comes!
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
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