Bella Coola General Hospital
1025 Elcho Street
Bella Coola, BC V0T1C0
Vancouver Coastal Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Bella Coola General Hospital is a long-term care facility in Bella Coola, BC with 5 beds, operated by Vancouver Coastal Health. It has a 4.1 out of 5 Google rating based on 10 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Bella Coola General Hospital receives mixed reviews regarding staff attitude and dedication, with positive comments about kindness and fast service. However, significant concerns exist about pain management follow-up, medical record accessibility, and alleged discriminatory treatment of Indigenous patients. The facility is recognized as small but adequately equipped with multiple departments.
Sentiment by Topic
What families appreciate
- +Amazing staff and dedication
- +Kind and considerate staff
- +Fast service
- +Comprehensive facilities including pharmacy, clinic, ER, and elder care
- +Good experiences with hospital care for injuries
Common concerns
- -Patient not found in system despite previous visits
- -Denial of help for presenting complaints
- -Lack of follow-up care for pain management
- -Staff not responsive to patient pain concerns
- -Alleged discriminatory treatment toward Indigenous patients
Frequently Mentioned
Recent Reviews
I bin denied help for mostly everything I went there for told clinic they confused it's just hate towards natives I hear it in there alot this has got too change in nuxalk territory I'll be reporting this more need change for once. This is sad for our ppl
Owner response
Response from the owner 2 months agoThank you, Moses, for sharing your experience. We’re very sorry to hear that you felt denied care and experienced what you describe as discrimination. Every patient deserves respectful, equitable treatment, and we take concerns like this seriously. Your feedback is important. If you'd like to speak with someone about this experience or register a complaint, please contact our Patient Care Quality Office. You can find their contact information here: https://www.vch.ca/PCQO. We hope this helps and we wish you the best.
Went there to see if they could do anything about pain in left foot was there for half an hour. wasn’t even in there system even though I’ve been there before. Pain feels worse now I despise them entirely. I definitely don’t want anything to do with them now. Wasted my time just sitting there. Did t...
Owner response
Response from the owner 11 months agoHi Frank. We hear your concerns. To speak about your experience with someone directly or register a complaint, please contact our Patient Care Quality Office. You can find the contact information here: www.vch.ca/PCQO
Nothing but good experiences given I was at a hospital for various injuries, haha But seriously amazing staff and dedication!
Great staff and fast service. It is a small hospital, but it includes a pharmacy, clinic, ER, and elder care.
The hospital is small and limited in the services that it can provide compared to a major hospital BUT the people who work there are kind and considerate.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
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