What type of care does Arbutus Care Centre offer?

Arbutus Care Centre is a Long-Term Care facility offering long term care, dementia care in Vancouver, BC.

How much does Arbutus Care Centre cost per month?

Arbutus Care Centre offers 152 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Arbutus Care Centre rated?

Arbutus Care Centre has a 3.2 out of 5 star rating based on 17 Google Reviews.

Where is Arbutus Care Centre located?

Arbutus Care Centre is located at 4505 Valley Drive, Vancouver, BC V6L2L1, within the Vancouver Coastal Health region.

What is the bed capacity at Arbutus Care Centre?

Arbutus Care Centre has 156 beds, including 152 subsidized beds.

What amenities does Arbutus Care Centre offer?

Arbutus Care Centre offers Bathroom Insuite, Emergency Call System Insuite, Emergency Response System, Gardens And Courtyards, Hairdressing Salon and 10 more amenities.

Which health authority oversees Arbutus Care Centre?

Arbutus Care Centre is overseen by Vancouver Coastal Health in British Columbia.

What care specializations does Arbutus Care Centre have?

According to BC Seniors Advocate, Arbutus Care Centre offers dementia and memory care. Arbutus Care Centre provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-Profit

Arbutus Care Centre

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

4505 Valley Drive

Vancouver, BC V6L2L1

Vancouver Coastal Health

This facility offers both and spaces. Availability varies.

3.2(17 reviews)

Arbutus Care Centre is a 156-bed long-term care home in Vancouver, BC, operated by AgeCare. The home includes 152 publicly funded Vancouver Coastal Health beds and 4 private-pay beds, providing 24-hour nursing care for residents with complex medical and personal care needs. The home features barrier-free suites with private ensuite bathrooms, wide hallways, and handrails throughout. Residents have access to a landscaped outdoor courtyard, hair salon, and dining and lounge areas. Families can follow scheduled activities through the Activity Pro online portal. Arbutus Care Centre offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Arbutus Care Centre directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Vancouver Coastal Health — publicly funded placement

Arbutus Care Centre is a long-term care home in Vancouver with barrier-free suites and private ensuite bathrooms, designed to support residents with complex care needs. Wide hallways with handrails and access to a landscaped courtyard give residents space to move around and spend time outdoors. Daily life centres around shared dining and lounge areas, with social and recreational programs that families can follow through an online activities portal. On-site amenities such as a hair salon add convenience and a sense of routine for residents.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 18, 2026

Total Beds

156

Subsidized Beds

152

Operator

AgeCare

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

AlbanianAmharicArabicBikolCantoneseCebuanoCreeFarsiFijianFrenchGermanHindiIbanagIgboIlocanoItalianItawisJapaneseKapampanganKoreanMadiMandarinNepaliOromoPunjabiSerbianSpanishSwahiliTagalogTaishaneseTigrinyaUrduWaray

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$9.25

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy22.5%

Percent of residents receiving recreation therapy11.1%

Percent of residents receiving occupational therapy2.1%

Percent of residents with a worsened pressure ulcer2.0%

Percent of residents with daily physical restraints1.4%

Percent of residents with falls in the last 30 days15.2%

Percent of residents taking nine or more medications46.9%

Percent of residents with four or more emergency room visits2.0%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis16.5%

Food prepared on-siteSingle: 58Double: 49

Reviews

3.2

17 Google reviews

Arbutus Care Centre receives mixed reviews with strong praise for staff care quality and facility cleanliness, but consistent criticism regarding food quality and management responsiveness. Recent management changes appear to have improved programming and family communication, though some reviewers report ongoing staffing challenges during peak periods and limited community outings.

Based on Google reviews

Sentiment by Topic

food

2.1

staff

4.3

activities

3.5

management

2.8

cleanliness

4.2

overall atmosphere

3.9

What families appreciate

+Staff demonstrate genuine affection and care for residents
+Facility is spotlessly clean with well-maintained gardens
+Care workers are kind, helpful, and have residents' best interests at heart
+Varied programming including concerts, dancing, and sports events
+Central location in quiet, accessible Vancouver neighbourhood with parking

Concerns mentioned in reviews

-Food quality is bland and unappetizing, particularly minced food texture
-Management disorganization and poor communication with families
-Insufficient staffing on long weekends and holidays
-Lack of outdoor outings and community trips post-COVID
-Cleanliness issues including unclean dishes and pest problems reported

Frequently Mentioned

staff (9)food (8)cleanliness (5)activities (4)management (4)gardens (3)parking (2)location (2)facilities (2)communication (2)staffing levels (2)financial issues (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.