What type of care does AgeCare Royal City offer?

AgeCare Royal City is a Long-Term Care facility offering long term care, dementia care in New Westminster, BC.

How much does AgeCare Royal City cost per month?

AgeCare Royal City offers 141 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is AgeCare Royal City rated?

AgeCare Royal City has a 3.4 out of 5 star rating based on 30 Google Reviews.

Where is AgeCare Royal City located?

AgeCare Royal City is located at 77 Jamieson Court, New Westminster, BC V3L5P8, within the Fraser Health region.

What is the bed capacity at AgeCare Royal City?

AgeCare Royal City has 165 beds, including 141 subsidized beds.

What amenities does AgeCare Royal City offer?

AgeCare Royal City offers Dining, Salon, Housekeeping, Laundry Service.

Which health authority oversees AgeCare Royal City?

AgeCare Royal City is overseen by Fraser Health in British Columbia.

What care specializations does AgeCare Royal City have?

According to BC Seniors Advocate, AgeCare Royal City offers dementia and memory care. AgeCare Royal City provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-Profit

AgeCare Royal City

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

77 Jamieson Court

New Westminster, BC V3L5P8

Fraser Health

This facility offers both and spaces. Availability varies.

3.4(30 reviews)

AgeCare Royal City is a 165-bed long-term care home in New Westminster, BC, operated by AgeCare. Opened in December 1990 and overlooking the Fraser River, the home holds Accreditation Canada accreditation valid through June 2028. The home offers 131 single-occupancy and 17 double-occupancy rooms, all with accessible en-suite bathrooms. Amenities include multiple dining areas, lounges, a hair salon, and a landscaped outdoor courtyard. Staff speak Punjabi, Cantonese, Mandarin, Tagalog, Korean, French, Spanish, Farsi, and Tibetan. AgeCare Royal City offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact AgeCare Royal City directly.

Last verified May 12, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

AgeCare Royal City adds a Fraser River outlook, cozy lounges, resident dining rooms, activity lounges and a landscaped outdoor courtyard.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds

165

Subsidized Beds

141

Operator

AgeCare

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPunjabiCantoneseMandarinTagalogKoreanFrenchSpanishFarsiTibet

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$10.90

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy6.2%

Percent of residents receiving recreation therapy0.9%

Percent of residents receiving occupational therapy1.4%

Percent of residents with a worsened pressure ulcer2.9%

Percent of residents with daily physical restraints1.7%

Percent of residents with falls in the last 30 days12.0%

Percent of residents taking nine or more medications38.0%

Percent of residents with four or more emergency room visits1.0%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis24.7%

Food prepared on-siteSingle: 131Double: 17

Reviews

3.4

30 Google reviews

AgeCare Royal City receives strong praise for friendly and attentive staff who build genuine connections with residents and improve their quality of life. However, serious concerns have been raised about medical responsiveness on weekends, facility cleanliness, and historical reports of inhumane COVID-related practices. Recent reviews are predominantly positive, though older reviews contain severe allegations.

Based on Google reviews

Sentiment by Topic

food

4.5

staff

4.7

activities

4.0

management

2.0

cleanliness

2.0

overall atmosphere

3.8

What families appreciate

+Staff are kind, friendly, and go out of their way for residents
+Staff have good rapport with residents and understand their personalities
+Food is delicious with diverse weekly menus
+Residents show visible improvement in mood and well-being
+Individual staff members like Juliana receive recognition for exceptional care

Concerns mentioned in reviews

-On-call doctor does not respond on weekends and does not communicate with family doctors
-Facility often smells of urine during visits
-Reports of residents being duct taped in rooms during COVID
-Concerns about medical communication failures contributing to poor outcomes

Frequently Mentioned

staff (6)resident well-being (3)food (2)medical care (2)management response (2)activities (1)cleanliness (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.