AgeCare Harmony Court
7195 Canada Way
Burnaby, BC V5E3R7
Fraser Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
AgeCare Harmony Court is a long-term care facility in Burnaby, BC with 80 beds, operated by AgeCare. The facility provides 3.36 funded direct care hours per resident day. It has a 2.9 out of 5 Google rating based on 20 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
AgeCare Harmony Court receives mixed reviews with significant concerns about pest infestations, food quality, excessive fees, and COVID-era care gaps that resulted in resident deaths. While some reviewers praise friendly staff and good location, others report serious care lapses including neglected residents and inadequate infection control. The facility appears to have inconsistent service quality depending on staff and management oversight.
Sentiment by Topic
What families appreciate
- +Manager Joel provides exceptional and personalized tour experiences
- +Staff consistently kind, professional, and caring across all interactions
- +Good location close to restaurants, Westminster Mall, and accessible transportation
- +Plenty of social activities and entertainment for residents
- +Strong administrative systems and protocols for sanitization and care
Common concerns
- -Pest infestations including mice and rats in residence apartments and outdoor areas
- -Food quality is poor and portions were reduced; not suitable for diabetic residents
- -Excessive and illegal cleaning fees charged upon move-out that violate tenancy laws
- -Inadequate COVID-19 isolation protocols; multiple resident deaths during pandemic waves
- -Inconsistent care quality with reports of forgotten meals and neglected resident needs
Frequently Mentioned
Recent Reviews
This place has mice in the residence apartments. The food is not palatable which is a large part of the cost of living there. Literally you can hear the tenants complaining about the food.
This review is a long time coming for the service received in 2022. Don’t feel the management and staff care for specific patients like my Dad properly. Gave entertainment to able bodied people. Tried to take my Dad out earlier but he died due to Covid. Staff did not put up proper care and isolate r...
Nice and quiet..my mother in law was there for 2years...
It was recommended by my relatives as I am disabled and I booked a tour with the manager Joel. He was very helpful and showed me the different amenities, and I selected a 1 bedroom 500.sq.ft. They have lots of fun social activities. The staff is very friendly and thoughtful. I met the who resided th...
I had my mother in care here. There is extreme theft here,and my mother's death could have been prevented -if anyone cared enough to examine her. By the time the staff called an ambulance my mother was unresponsive. Do not bring your loved one here. You will regret that choice- I still live with t...
I agree with Lillian's opinion. Harmony Court is dark and dingy. depressing I would say. They gouge you on cleaning fees above and beyond what is allowed by the tenancy ACT. Disgusting how management tries to exert more money from tenants using a cleaning fee guise. Renovations are cheap, ch...
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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