What type of care does AgeCare Carlton offer?

AgeCare Carlton is a Long-Term Care facility offering long term care, dementia care in Burnaby, BC.

How much does AgeCare Carlton cost per month?

AgeCare Carlton offers 118 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is AgeCare Carlton rated?

AgeCare Carlton has a 4.8 out of 5 star rating based on 14 Google Reviews.

Where is AgeCare Carlton located?

AgeCare Carlton is located at 4108 Norfolk Street, Burnaby, BC V5G0B4, within the Fraser Health region.

What is the bed capacity at AgeCare Carlton?

AgeCare Carlton has 128 beds, including 118 subsidized beds.

Which health authority oversees AgeCare Carlton?

AgeCare Carlton is overseen by Fraser Health in British Columbia.

What care specializations does AgeCare Carlton have?

According to BC Seniors Advocate, AgeCare Carlton offers dementia and memory care. AgeCare Carlton provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-Profit

AgeCare Carlton

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

4108 Norfolk Street

Burnaby, BC V5G0B4

Fraser Health

Contact details available

This facility offers both and spaces. Availability varies.

4.8(14 reviews)

AgeCare Carlton is a 128-bed long-term care residence in Burnaby, managed by AgeCare. The four-storey building on Norfolk Street is organized into four care neighbourhoods, each with a dedicated dining room, activity lounge, and bath spa. An interdisciplinary team — registered nurses, licensed practical nurses, care aides, occupational therapists, physiotherapists, recreational therapists, and social workers — provides 24-hour care. Private suites include accessible ensuite bathrooms and wide hallways throughout. AgeCare Carlton offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact AgeCare Carlton directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

AgeCare Carlton adds daily fresh meals, homemade soups and baked goods, spiritual programs and pet visits beyond the current enriched overview.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds

128

Subsidized Beds

118

Operator

AgeCare

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

FrenchAmharicCantoneseCroatianItalianJapaneseKoreanPunjabiSpanishTagalogVietnameseEnglish

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$15.62

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%

Percent of residents receiving recreation therapy38.2%

Percent of residents receiving occupational therapy0.0%

Percent of residents with a worsened pressure ulcer1.7%

Percent of residents with daily physical restraints6.1%

Percent of residents with falls in the last 30 days7.5%

Percent of residents taking nine or more medications45.7%

Percent of residents with four or more emergency room visits0.7%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis38.1%

Food prepared on-siteSingle: 116Double: 6

Reviews

4.8

14 Google reviews

AgeCare Carlton receives consistently positive feedback from residents and families, with particular praise for staff compassion and attentiveness across all departments. Reviewers highlight strong communication with families, quality end-of-life care, and a clean, welcoming environment. No negative comments were mentioned across the six reviews analyzed.

Based on Google reviews

Sentiment by Topic

food

5.0

staff

5.0

activities

5.0

management

5.0

cleanliness

5.0

overall atmosphere

5.0

What families appreciate

+Staff are kind, compassionate, and caring with residents
+End-of-life care described as comfortable and dignified
+Specific staff members (Amy, Ruby, Kayvan, Randi, Lisa, Wilbert, Nick) recognized for excellence
+Chef Berry provides delicious meals and is approachable with requests
+Program director Lulu organizes amazing activities and special events
+Strong family communication regarding resident health updates

Frequently Mentioned

staff (6)overall_facility (6)end_of_life_care (2)food (1)activities (1)management (1)cleanliness (1)family_communication (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.